Job Description
WRG is a family owned furniture dealer located in Carrollton, TX that is committed to finding highly motivated professionals with the passion to learn and grow in the company. The Project Manager Administrator will manage PM admin functions such as performing outreach and overseeing minute details associated with complex task tracking. The PMA role will work in tandem with the Operations, Sales Administration, and Project Managers in order to troubleshoot issues, and ensure smooth and time project completion At WRG, our priority is to continue improving quality of lives at work through a successful customer experience.
Essential Duties and Responsibilities
· Manage administrative tasks for punch list creation and completion.
· Create, track and distribute purchase order tracking spreadsheet to Project Managers.
· Request, make copies of and highlight installation plans.
· Calls building management to get information on building requirements.
· Calls building management to schedule dock time.
· Coordinate, notify others and attend pre-project planning meeting to assist Project Management Team as needed.
· Conducts site inspections coordinating with Project Manager.
· Distributes documentation to correct parties. Enters data into company systems for project tracking.
· Prepares project reports for management, client, or others. All changes and revisions must be documented and reported on the order in CORE.
· Manage administrative tasks for change orders.
· Works closely with Operations, Sales Administration and Project Managers to manage issues, drop shipments, scheduling, etc., with clients as they arise.
· Assist the Project Managers by running the open work order report and complete all outstanding work orders.
· Assist with reconfigurations in the Showroom and manage product being removed and brought back to the showroom.
· Administrative support for outbound installation planning, as needed.
· Take initiative to learn more about Operations and WRG.
· All other duties as assigned.
Position Requirements
· At least 2 years’ experience in a customer service or order management role, preferably with a contract furniture dealer
· A Bachelor’s Degree in Business Management or an equivalent combination of education and experience is preferred
· Experience with order management systems is strongly preferred
· Ability to handle a high volume of detailed transactions with speed and accuracy
· Ability to analyze, plan, schedule and implement project deliveries
· Working knowledge of MS Windows, Word, Excel, Smartsheet and Outlook
· Knowledge of order preparation, order management, logistics management with trucking and freight issues, furniture manufacturing and shipping, and building management
· Strong interpersonal and communication skills to interact effectively with external and internal customers
· Demonstrated commitment to professionalism, integrity and sound judgment in business transactions, and capable of providing the highest level of customer satisfaction.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
Application Question(s):
• What is your desired annual salary range?
Experience:
• Customer service: 2 years (Required)
• Order management system: 2 years (Preferred)
Ability to Commute:
• Carrollton, TX 75007 (Required)
Work Location: In person