Project Manager I - Software Deployments

LOCATION: SCOTTSDALE, ARIZONA, UNITED STATES Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact At Axon, we’re on a mission to protect life, capture truth, and accelerate justice — and as a Project Manager I, you’ll be at the heart of that mission. You’ll partner directly with law enforcement agencies to help them implement Fusus, Axon’s cutting-edge real-time crime center platform, ensuring they can leverage technology to make communities safer. This is a customer-facing role where you’ll build trusted relationships, drive adoption of industry-leading solutions, and gain exposure to the fast-growing world of public safety tech. Joining Axon means you won’t just be managing projects — you’ll be shaping outcomes that matter, while accelerating your career growth in an environment that values innovation, ownership, and impact. What You’ll Do Location: any Axon office location Reports to: Director, Program Management Travel: up to 20% (as needed) • Lead and manage medium-sized customer projects independently, ensuring on-time and on-quality delivery. • Shepherd law enforcement agencies through project requirements, keeping them accountable for deliverables and timelines. • Coordinate cross-functional tasks, stakeholders, and resources to maintain project momentum. • Communicate project updates clearly and effectively with internal teams and customer stakeholders (primarily via Zoom). • Ensure deliverables meet compliance and quality standards while aligning with Axon’s mission. • Handle multiple concurrent projects in a fast-paced environment, adjusting priorities and solving problems independently. • Build trusted customer relationships by demonstrating product knowledge and acting as a reliable point of contact. • Become a subject matter expert in the Fusus platform, translating technical capabilities into customer value. • Anticipate risks and escalate complex issues when needed, while resolving day-to-day project conflicts. • Track and report on project health (timelines, risks, dependencies). What You Bring • 3–5 years of relevant project management experience, with demonstrated ability to manage medium-sized projects. • Strong organizational skills and proven ability to multitask across multiple active projects. • Excellent communication skills, with comfort leading customer-facing conversations (including with law enforcement agencies). • Self-starter mindset with the ability to thrive in ambiguity and drive projects forward with limited oversight. • Familiarity with project management methodologies, scheduling tools, and risk management practices. • Curiosity and aptitude for learning Axon’s product suite, with the ability to quickly become a subject matter expert. Work Location Location: This role is based out of one of our hub locations (Scottsdale AZ, Atlanta GA, Denver CO, Boston MA, Seattle WA) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.