Project Manager II

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

About the Role

• Zeta is looking for an experienced Project Manager with deep expertise in Jira, Jira Automations, and Jira integrations. The ideal candidate will be responsible for managing projects effectively while optimizing Jira workflows, ensuring seamless automation, and integrating Jira with other tools to enhance project execution.

Responsibilities:

• Oversee project lifecycles, ensuring successful delivery within scope, budget, and timelines.
• Design, implement, and optimize Jira workflows and automations to improve project efficiency.
• Manage Jira integrations with third-party tools and internal systems.
• Collaborate with cross-functional teams, ensuring seamless adoption of Jira best practices.
• Develop and maintain dashboards, reports, and automation rules to enhance project tracking.
• Provide training and support to teams on Jira usage, automation, and integrations.
• Identify process gaps and implement improvements using Jira’s advanced capabilities.
• Ensure adherence to project management fundamentals (scope, risk, schedule, and quality management).

Experience and Qualifications

• Strong expertise in Jira administration, Jira workflows & reports, Jira automation, and integrations.
• Proficiency in scripting Jira automation rules and optimizing workflow.
• Solid understanding of project management principles, methodologies, and best practices.
• Experience in managing Agile, Scrum, or Kanban-based projects.
• Excellent stakeholder management and communication skills.
• Ability to analyze complex problems and implement Jira-based solutions.
• Preferred: PMP, PRINCE2, CSM, or any relevant project management certification.

Preferred Qualifications

• Hands-on experience with Jira REST APIs, scripting (e.g., Groovy, JavaScript), or marketplace plugins.
• Familiarity with CI/CD pipelines, DevOps tools, and ITSM frameworks.
• Prior experience working in a technology-driven or SaaS-based environment.

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success