Job Description
Job Overview:
This position requires exceptional organizational skills, a customer-focused mindset, and experience in project management within industries like packaged goods, nutritional supplements, and cosmetics manufacturing.
Key Responsibilities:
Project Planning and Management
• Manage the entire project lifecycle from product approval through final product delivery.
• Develop and oversee detailed project timelines to ensure on-time delivery of products.
• Coordinate with internal teams (R&D, Purchasing, Production, Quality Control, Warehouse, etc.) to allocate resources effectively and meet project deadlines.
• Monitor project progress and proactively address potential delays or bottlenecks.
Client Relationship Management
• Serve as the primary point of contact for clients, maintaining clear and consistent communication throughout the project.
• Collaborate with clients to define project requirements and manage expectations.
• Provide timely updates to clients on project milestones, challenges, and resolutions.
• Ensure client satisfaction by addressing concerns and providing solutions promptly.
Operational Coordination
• Maintain alignment between client specifications and manufacturing capabilities.
• Ensure all projects comply with industry standards, company policies, and quality assurance requirements.
Data Management
• Accurately maintain client files, project records, and proprietary information in the ERP system in a timely manner.
• Ensure that all client information is up-to-date, properly documented, and securely stored.
Documentation and Reporting
• Maintain accurate and up-to-date project records, including timelines, budgets, and communications.
• Generate regular reports on project status, key performance indicators (KPIs), and client satisfaction metrics.
• Document lessons learned to improve future project workflows.
Qualifications:
Education and Experience:
·Bachelor's Degree desired; High school degree or equivalent required.
· Experience in project management within industries like packaged goods, nutritional supplements, or cosmetics manufacturing.
· Experience working in a client-facing capacity with a focus on managing multiple complex projects.
Skills and Competencies:
• Exceptional organizational and time-management skills.
• Strong communication and interpersonal skills, with the ability to build and maintain client relationships.
• Proficiency in project management software such as Monday, Asana, or similar tools.
• Familiarity with ERP systems and data management processes.
• Knowledge of manufacturing processes, packaging, and supply chain logistics.
• Ability to analyze problems, identify solutions, and implement changes effectively.
• Attention to detail and a commitment to quality assurance.
Certifications:
• PMP or other project management certification preferred but not required.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
Work Location: In person