Project Manager (Scrum)

Job Description

Why iCrossing

For over 20 years, iCrossing has been partnering with the world's largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach evolves customer experience, employee experience, and user experience across digital and physical channels powered by data and intelligent creative.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.

We are part of the Hearst Corporation, the world's leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.

The impact you'll have

iCrossing is looking for a strong team player to join their Delivery Solutions team. As a Project Manager (Scrum) you will be owning coordination, communication, and risk mitigation on projects as part of a larger engagement team, ensuring your project runs smoothly. These projects will have a strong emphasis on Technology, though Project Managers are expected to work collaboratively and effectively with Strategy and Design/UX team members.

What you'll do

• Manage project budgets, billing, and time tracking.
• Manage project workstreams through the full development lifecycle while serving as a primary communication point with client's other technology partners
• Lead Agile ways of working within a Scrum framework for project delivery.
• Responsible for tracking sprint progress and managing program backlogs.
• Provide senior Delivery team members inputs in support of pricing, proposals, and Statements of Work / Change Orders.
• Develop meaningful relationships with managers across iCrossing service disciplines, external partners and vendors, including offshore and near shore teams.
• Develop a strong understanding of clients' business models and work with senior delivery team members to align project execution tactics around these needs.
• Maintain project plans, resource assignments, and other project related documents and publish to appropriate stakeholders, including regular updates to iCrossing's resource planning system.
• Drive successful completion of projects on-time, in-budget, and with agreed quality.
• Responsible for continuously re-evaluating the processes and plans to adjust for new information, changing risks, shifting priorities, and schedules.
• Perform other duties as assigned.

Who you are

• Minimum of 3 years of project management experience in a fast paced, business solutions focused environment. Preferably, in projects focused customer experience, digital transformation (strategy/solution to design/UX to tech implementation), and content development.
• Knowledge of Scrum, Agile, or Lean methodologies required. Scrum Master Certification is a plus.
• Experience with JIRA or similar products for tracking user stories and defects.
• Comfortable working with technical teams and have an appetite for increasing technical knowledge
• Experience managing cross functional teams.
• Effective communicator both written and oral.
• Ability to adapt to rapidly changing business needs and priorities.
• Detail oriented with great problem solving and time management skills.
• Positive "can do" attitude with a focus on the success of the team over individual successes.
• Applies ingenuity and determination to find the best possible options to support business needs.
• Takes ownership of outstanding issues, is accountable, and establishes a high level of credibility with others in the organization
• Respects other people's opinions and suggestions and works to create an "environment of trust."

Our Mission & Values

The iCrossing mission is to Transform Experiences. The "we" is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules. Our core values map back to our vision.

Be Kind: lead with compassion. What you truly know about someone's life is very little.

Lead with Candor: know the line. Is what you say true, good, and useful?

We Before Me: lead for others. The sum is always going to be greater than the parts.

We evolve clients for a human-centric future - creating a better world for everyone.