Proofreader/Copywriter

Lockton Dunning Benefits is seeking a Proofreader/Copywriter to support and collaborate with our Employee Communications team.

OUR TEAM

The Employee Communications team, reporting to the AVP of Communications, is a creative powerhouse of designers, proofreaders, and project managers. We "live service" for our internal and external clients every day. When we aren't at our desks, you can find us at team outings and volunteer opportunities.

• Proofread employee-facing benefits and wellness communications for our 600+ clients.
  • Review template-based documents for spelling, sentence structure, and technical accuracy.
  • Confirm requested edits were in fact made.
  • Follow in-house style.
  • Review printer proofs.
• Research and create content for our monthly health and wellness-centered communications, as well as additional projects as they arise.
• Become the in-house expert on the proofing platform ProofHQ and conduct trainings as needed.
• Assist with the selection, training, and ongoing communication of our seasonal freelance proofreaders.
• Provide excellent customer service to our internal teams and clients.
• Various other tasks to provide continuity for other team members as needed, including but not limited to file maintenance and project tracking.

Requirements:

• A bachelor's or associate's degree in journalism, marketing, mass communications, or a similar field is preferred but not required.
• Excellent written and verbal communication; exceptional customer service skills, particularly when in stressful situations.
• Comfortable with mandatory overtime during our busy season (August-November; includes late nights and one weekend day per week).
  • Thrives in a process-driven, production-based team environment.
• Minimum two years proofreading experience, preferably in the healthcare or insurance spaces.
• Strong copywriting skills.
• Experience with a sophisticated project management system such as Workfront and proofing platform ProofHQ.
• Successful track record handling a large volume of projects in a corporate setting.
  • Must be process-driven with attention to detail.
  • Handle multiple projects at once and meet tight deadlines.
• Legal right to work in the United States.

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