At IBM Finance & Operations we are the backbone of IBM’s transformation driving efficiency transparency and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy ensure financial strength and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies using data technology and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning career development and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward while building your own future in a dynamic and evolving environment.
As a Q2C (Quote to Cash) Professional you will
- Perform a variety of support responsibilities throughout the sale cycle from Opportunity management internal processes facilitating proposal/solution release contract management billing & invoice tracking.
- Ensure that all transactions are handled with minimum impact to the customers and in compliance with all the audit guidelines and approved processes.
- Partner with brands sellers/project managers to ensure the pre-sales processes are timely completed contracts timely released signed contracts timely registered and billed signings are timely recognized.
- Ensure all the pre & post sales activities are timely and accurately performed.
- Capture all skills required to perform the Proposal Support Professional & Contract Support Professional role.
- Identify work process improvements and issue prevention activities.
- Perform other tasks as required including but not limited to:
- Contract printing/packing support
- Contract scanning/filing/mailing support
- Invoice packing/mailing support
- Completion report/AR bank statement
- Chop admin for Q2C owned Contract management related chops
- Fluent in spoken and written English & Chinese
- Strong PC Skill in Excel PowerPoint Word
- Good analytical documentation and organizational skills with keen attention to details
- Strong sense of responsibility and ownership
- Ability to work in a matrix organization and ability to interact globally
- Strong communication skills
- Self-motivated team player creative well organized
- Able to work under pressure and tight schedule
Hiring manager and Recruiter should collaborate to create the relevant verbiage.