QA Engineering Manager

The Stensul Email Creation Platform™ dramatically reduces email creation time - by up to 90% - so teams can better focus on improving email performance. Stensul makes this possible by streamlining the collaboration process and simplifying email creation for all marketers, so they can create high-performing emails that drive stronger results. Stensul integrates with all leading ESPs/MAPs, including Marketo, Oracle Eloqua, Adobe Campaign, Pardot, and Salesforce Marketing Cloud, and workflow platforms, image libraries, live content, link tracking, and messaging platforms. Top brands that trust Stensul to solve their most demanding email problems include ASICS, BMW, Cisco, CircleCI, Codecademy, Equifax, FullStory, Lucidworks, MURAL, and Yahoo.

As an QA Engineering Manager at Stensul you will be part of the Engineering Managers team and your mission will be to lead, motivate and coach our high-performance team of QA engineers, responsible for supporting the development of Stensul's premium platform.

Our new QA Engineering Manager will be capable of removing roadblocks, developing people and guiding them to success.

• Expanding QA team capacities by attracting, adding, developing, coaching and retaining exceptional talent.
• Fostering the team's participation in communications with customers in order to deeply understand their needs and challenges, adding the QA point of view to the initiatives as early as possible in the process. Focusing on outcomes more than output.
• Leading discussions and decisions in the QA team and the engineering area, fostering the high quality delivery of our Product Engineering Teams.
• Ensuring the QA processes, principles and best practices are followed by all the teams and continuously improved.
• Continuously evolving the QA technology stack and facilitate adoption of new tools.
• Positively influencing the Engineering Managers team, contributing to develop our strong culture, team synchronization and up leveling the whole Engineering team.
• Creating an environment of psychological safety, respect and trust, providing guidance and advice: be there for your teammates and the team you lead as you learn together.
• Developing an engineering culture centered around quality (including user empathy) being both essential and a responsibility of the whole team.
• Developing a data informed decision making culture for the improvement of the platform quality.
• Partnering with the Engineering Managers team and the Direction to create a strategic plan for improving the quality culture of the area and the company.
• Partnering with the Support team to ensure cross functional collaboration is effective and SLAs are met.
• Regularly reporting progress of ongoing initiatives, goals and challenges as well as the evolution of key quality metrics to your teammates, the Directors and the rest of the organization.
• Collaborate in the technical planning and cross team coordination with the Technical Leaders and Directors.
• Taking a hands-on approach when the situation demands.

• You have 4+ years leading and deeply caring for your QA teams in rapidly growing startups with a proven record of positively influencing the quality of the product.
• You have 7+ years of experience shipping high ­quality software products.
• You have a strong customer oriented mindset.
• You have fluent oral and written Spanish skills.
• You have advanced oral and written English skills.
• You have strong communication skills, you are concise when speaking and writing. You will need to work and connect with multiple areas in the company.
• You have solid knowledge of software quality assurance processes, best practices, techniques and automation technology.
• You value simple solutions.
• You are candid, transparent, honest and self-aware.
• You effectively delegate work and trust your team.
• You are always willing to help and learn from others and by yourself.
• You have a good balance of determination, autonomy and collaboration.
• You have the ability to connect available talent with business needs.
• You seek and share feedback continuously.
• You are super proactive in finding improvement opportunities, risks and owning efforts to find solutions.
• You are willing to work by our values: Learning Agile, Team Player, Garra, Above & Beyond.
• You know how to work in an agile and collaborative environment, and contribute to its improvement by ensuring we learn together. You read the agile manifesto at least once a month, and you keep it in mind when working :P
• You have a great sense of humor (we sure do!).

Knowledge and experience with the following technology: Testrail, Puppeteer, Jest, Gitlab pipelines, Allure, WebDriverIo, Playwright, Jmeter, K6, New Relic, Honeycomb, Kibana, Grafana. At a minimum you know similar technologies.

You made key contributions to the reduction of the software development cycle times while increasing the quality of the products.

A competitive compensation package that includes equity.

Company laptop and phone reimbursement.

Lots of room to own the role and implement new technologies that fuel automation of daily work.

Flexible time off policy to balance your work and personal life in a way that suits you best.

Collaborative, transparent, and fun-loving office culture.

Being a part of an amazing, inclusive team that lives by our shared values and is committed to building the next phase of Stensul.

Open to hiring in our Buenos Aires offices, or to work remotely with your commitment to meet the teams in our BA office regularly.