QA Manager

Opportunity

UJET is looking for a QA manager to join our team! Successful candidates for this role will be passionate about ensuring quality across our application and platform.

Responsibilities

• Oversee all new feature implementations and collaborate with product owners, developers, and QA engineers to define acceptance criteria and ensure proper test coverage 
• Develop and implement comprehensive QA strategies and best practices, including test plans, test cases, and a balanced approach to manual and automated testing
• Identify critical and repetitive test scenarios and oversee the test automation activities including test case reviews, requirement analysis, implementation plan, test coverage, execution, report generation, and maintenance
• Work closely with SDET for the implementation of automation testing, ensuring efficiency and reliability in testing processes
• Troubleshoot and resolve issues across development environments
• Conduct thorough analysis of bugs, errors, and defects identified during testing phases, utilizing debugging tools, logs, and techniques to isolate root causes before escalating the issue to developers
• Provide final QA sign off before merging the project branch to main 
• Monitor QA activities, analyze test results, and identify areas for improvement
• Ensure that all releases comply with quality and performance standards before final QA
• Provide QA estimates, technical recommendations, and proposed test solutions based on technical and business requirements
• Provide technical guidance and mentorship to QA engineers, helping them understand and adopt new tools, frameworks, and methodologies
• Conduct regular audits and reviews of testing processes and results to identify and address any risks, issues, or gaps
• Communicate with stakeholders to provide updates on QA progress and any identified issues
• Prioritize and allocate resources effectively across multiple projects, balancing competing deadlines and requirements
• Manage projects and release schedules together with program managers and release managers
• Implement root cause analysis for defects and provide recommendations for corrective action
• Conduct regular assessments of the QA team’s performance, identifying areas for improvement and implementing appropriate improvement plan
• Work closely with Offshore/Onshore QA engineers to align testing goals and expectations
• Assist with the onboarding and training of new QA engineers

Requirements

• 10+  years in the field of software quality engineering, including a minimum of 5 years in leadership positions preferably at a SaaS company
• Strong understanding of software development life cycle (SDLC) and software testing methodologies
• Solid analytical, and problem-solving skills and can work independently and manage the workload of multiple projects and tasks
• Hands-on proficiency in QA tools and technologies, including QA automation
• Experience with enterprise software, cloud services, SaaS platforms, or web applications is essential
• Experience identifying and reviewing test plans, test cases and testing results with a strong QA background
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders
• Extremely detail-oriented mindset, with a focus on delivering high-quality software products
• Stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat)

Annual US Hiring Range: $100,000 - $150,000

*A candidate’s actual placement within this range will depend on geographic location, work experience, education, and/or skill level.