QA Supervisor - Days

Company Description

At Valeo Foods UK, we're the creative force behind an array of beloved brands spanning indulgence, innovation, and tradition. From the iconic crunch of Kettle Crisps to the pure sweetness of Rowse Honey, and the rich heritage of Matthew Walker puddings, our portfolio reflects our commitment to quality and diversity.

But that's not all – our family of brands extends further, encompassing an exciting array of products and experiences. Whether it's the Wild West flavours of New World Foods, the nostalgic joy of Barratt sweets, or the timeless appeal of Metcalfe Popcorn, each brand carries its own unique story, flavour, and charm. Join us on a journey where passion meets flavour, crafting experiences that bring people together and delight taste buds.

Job Description

As the Quality Assurance Supervisor, you will support and deputise for the Quality Assurance Manager, manage a team of direct reports, and ensure compliance with industry standards, customer codes of practice, and external accreditation requirements. You will serve as a key point of contact for quality and food safety issues during shifts, working collaboratively across departments to drive a culture of quality and continuous improvement.

Key Responsibilities

Leadership and Management

• Deputise for the Quality Assurance Manager as required.
• Train and mentor direct reports on procedures, ensuring all training records are maintained and up to date.
• Oversee the team’s workload and manage deadlines effectively.

Standards and Compliance

• Support QA and Operations teams to ensure compliance with factory procedures, customer policies, and accreditation standards.
• Act as a point of contact for quality and food safety concerns during shifts.
• Participate in auditing processes, including QMS, GMP, fabrication, and CCP audits.
• Assist the QA Manager with handling holds, concessions, rejections, and incidents.
• Monitor and report on technical KPIs.
• Assist in creating QAS documents, line standards, and internal specifications.
• Update documentation, procedures, and risk assessments as needed.
• Collaborate with management and supervisors to promote “Right First Time” production and continuous improvement.

Customer and Audit Engagement

• Support and participate in customer visits and technical audits, ensuring successful outcomes.
• Assist with day-to-day BRC and retailer audit management, ensuring timely and effective resolution of non-conformances.

Qualifications

Qualifications & Knowledge

• Food Science or a related qualification OR a minimum of 5 years of experience in Quality Assurance roles.
• Experience in FMCG or similar fast-paced environments.

Skills & Experience

• Previous supervisory experience is advantageous.
• Strong passion for quality and product excellence.
• Excellent written and verbal communication skills.
• Proven ability to build strong relationships across teams and departments.
• Experience coaching, developing, and mentoring team members.
• Detail-oriented, organised, and capable of prioritising tasks effectively.
• Problem-solving mindset and continuous improvement focus.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Additional Information

What we offer you in return

• Salary £30,000-£32,000 per annum depending on experience
• Matched pension scheme up to 10%
• Death in service
• Cycle to work scheme
• Retailer discount platform
• Staff discount 
• And plenty more!