Quality Manager

Company Description

LACROIX is an international, family-owned industrial group that supports its customers in building and managing intelligent living ecosystems, thanks to connected equipment and technologies and through a vision: "Connected Technologies for a Smarter World".

LACROIX's three businesses - Electronics, City and Environment - employ 5,100 people worldwide and generate sales of €760 million.

Thanks to its expertise combining R&D and Production 4.0, LACROIX's Electronics activity is a major player in the industry and is ranked in the world's TOP 50 EMS (Electronics Manufacturing Services).

A specialist in electronic equipment and industrial IoT solutions, it brings to life the innovative electronic projects of its customers, who are among the world's leading players in the industrial, automotive, home automation and civil & defense avionics sectors.

By designing and manufacturing embedded systems and industrial connected objects in Europe, North America and North Africa, the business generated sales of €562 million.

LACROIX Electronics MI, LLC is the North American entity of the Electronics Activity and is one of the premier specialty provider of electronics manufacturing services (EMS) with a revenue over $200M in 2023. Locations are in Michigan, Texas, and Juarez Mexico.

Job Description

MAIN MISSION Define the company’s quality policy and objectives while ensuring their implementation, develop and implement quality approaches by ensuring coherence across different structures and/or departments, and continuously update and improve the organization’s quality management system.

LEVEL OF AUTONOMY The role requires determining directions and adapting allocated resources, with validation based on results.

AUTHORITIES Authorized to:

• Validate quality procedures
• Stop delivery or production in case of major non-conformity
• Collaborate with Purchasing to terminate contracts with suppliers in case of significant performance issues

SUPERVISION AND COOPERATION

Key functional relationships within the organization:

• All business units
• General management

Interactions and contributions:

• The role involves negotiations and representation of major and diverse stakeholders.

External relationships:

• Suppliers
• Clients
• Subcontractors

ROLES & RESPONSIBILITIES Quality policy definition:

• Propose a quality policy to top management
• Define action priorities and resource allocation (human, financial, time, materials) along with procedures for handling dysfunction, validating operational action plans
• Promote quality internally and externally
• Plan and control the implementation of internal and external quality audits and investigations (customer satisfaction, process analysis)
• Design and lead quality project and/or program management
• Define quality standards and indicators

Quality system monitoring:

• Validate production tool choices to enhance process reliability, as well as procedures and quality policy documents
• Monitor process and activity compliance
• Establish and evaluate the quality system
• Assess the effectiveness of internal and external quality actions
• Ensure proper implementation of the quality system
• Supervise quality audits, inspections, and training
• Cascade quality management throughout all levels of the organization
• Ensure compliance of the Quality Management System (QMS) with applicable standards (GMP, GDP, ISO, etc.)
• Oversee quality documentation
• Manage self-inspections (planning, follow-up), external inspections, and audits
• Proactively manage quality improvement projects

Supplier quality management: In collaboration with the Purchasing department:

• Define supplier quality assurance policy and evaluation rules
• Monitor supplier performance, organize audits, and review meetings in case of performance degradation

Contribute to supplier selection during project phases

Qualifications

General knowledge:

• Knowledge of industrial processes
• Familiarity with relevant regulations in the field, including QEHS

Technical competencies:

• Proficiency in Lean manufacturing
• Mastery of quality tools (8D, 5 Whys, QRQC, LLC, etc.)

Familiarity with relevant software applications

Additional Information

All your information will be kept confidential according to EEO guidelines.