Quality Program Manager

Double Good’s mission is to create joy. We create joy with our delectable and award-winning popcorn. We create joy with our easy-to-use fundraising platform that raises a meaningful amount of money for youth sports and activities, empowering kids to pursue their dreams. We create joy through our Kids Foundation which hosts Double Good Days events across the country to bring all-ability fun to children with special needs and their families. 

As featured on the Today Show, Double Good is not just about the product; we have a strong social mission.

In recent years, Double Good has seen 40% year over year growth, and we’re excited about our future! We’re excited about the possibility of you joining our mission. We are looking for a Quality Program Manager to join our growing Operations team. 

Location - onsite 5 days/week out of our Burr Ridge production facility and require occasional travel to our Elmhurst shipping facility. 

About the role:

• Work with the Director of Brand Technical to align on the food safety and quality function’s vision, goals, and priorities.
• Oversee the development, implementation, review and maintenance of a wholistic food safety and quality assurance program that not only meets regulatory requirements but also delivers an exceptional customer experience
• Provide guidance to site FSQA teams to mitigate food safety, sanitation and quality risk
• Work closely alongside operations teams and provide clear communication and support to implement new, or roll out changes to existing, food safety and quality programs
• Develop and maintain effective KPIs to keep a pulse on quality and food safety performance and challenges, and report on them regularly to inform key stakeholders
• Manage Food Safety and Quality team members and ensure sufficient support for operations, while providing guidance and ensuring progress on the team’s projects and priorities 
• Stay abreast of current industry trends, challenges, and regulatory changes, and advise on related opportunities within Double Good
• Manage the mock recall process, ensuring traceability up and down the supply chain in collaboration with partners in procurement, operations, legal, and customer operations
• Support our maintenance, engineering, safety and sanitation teams on capital projects to maintain product quality and safety
• Evaluate and find opportunities to improve existing processes such as environmental monitoring, allergen management, intentional adulteration/food fraud and other specialty programs

Experience & Skills we value:

• Minimum Bachelor’s degree in food science, food technology, microbiology or a related field.
• 7+ years of progression experience in quality assurance, food safety, food distribution, or food manufacturing.
• Thorough understanding of Food Safety regulations, laws, and best practices including those from FDA, USDA, and other state and local entities.
• Experience developing, implementing, and maintaining quality and food safety programs
• Success in assessing risk, determining appropriate mitigation strategies, and being confident in making product disposition decisions
• Experience managing and coaching a team, including the ability to create workforce development plans and support team members in their career progression
• Demonstrated ability to embrace change and learn quickly in a fast-paced environment

Nice to have and/or you’ll learn: 

• Proficiency in eQMS usage, especially TraceGains 
• Compliance and GMP auditing development and execution
• 3rd party Practitioner certification or experience preferred
• PCQI and HACCP Certified
• Demonstrated successes in change management and/or continuous improvement 

We’re on a mission to create more joy in people’s lives, and that includes our internal employees. We create a place people love to be a part of, where people can discover and practice their unique skill sets, a place where they can contribute and do their best work. We do this by offering our employees: 

Benefits and Perks:

• Medical, Dental, Vision insurance
• Flexible Spending Account / Health Savings Account
• 401k with 4% Company Match
• Generous PTO
• 11 Holidays in the year
• Paid Parental Leave
• Comprehensive Employee Assistance Program (EAP) available to all employees 24/7
• Company sponsored disability and life insurance 
• Monthly Popcorn Allowance (yup, free popcorn)
• Volunteer opportunities with charity partners and the Double Good Kids Foundation
• Company events (Happy Hours, Ice Cream Trucks, Summer Shindig, Holiday Party)

We are an equal opportunity employer and value diversity at our company. We want our employees to reflect the diverse communities we serve. We embrace the uniqueness in everyone, and we encourage each person to be their true selves. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued here. We do not stand for discrimination or harassment of any kind. Come as you are.