A Quote to Cash Professional at IBM supports sellers / sales organisation as the sales execution engine. Their responsibilities include providing contract management support and executing defined contract management and fulfilment processes in line with established process and ensure compliance.
As part of the T&O team we are a global and diverse organization covering both Quote to Cash and Operational teams. We provide critical support to our sellers business partners and F&O colleagues to enable IBM to win in the marketplace acting with speed listening and making people a priority. We ensure collaboration in our dynamic organization with global execution and shared services to exceed the client experience.
We want Q2C&OPS to be The Best Place to Work for our employees and by uniting as one making this organization a role model for IBM and for the industry. Together Q2C & Operations enables IBM to win and supports revenue & cash by providing best in class service to clients partners & sellers leveraging hybrid cloud & AI.
Key skills for this role include knowledge of IBM contracts use of contract systems and tools knowledge of Order to Cash (02C) process communication data analysis client centricity and a growth mindset.
Interns will be exposed to various aspects of the Quote to Cash Operations team learning about the processes tools and strategies used to support IBM's sales and client relationships. They might assist in tasks such as contract management data analysis and process improvement under the guidance of experienced team members.
Interns will have an opportunity to see first-hand how Watsonx is in use by Q2C. The interns will have an opportunity to work closely with Q2C professionals on potential areas we can leverage watsonx. This requires working closely within Q2C by gathering the required data and subsequently coordinating with the CIO team.
The interns will be exposed to agile ways of working including a good understanding of our mission goals in our collective endeavour to delight our clients.