Referral Coordinator INHS

Centerstone Health Services is a Federally Qualified Health Center (FQHC) Look-Alike and is rapidly growing to serve people in multiple counties across south central and eastern Indiana. We are dedicated to providing affordable and accessible, high quality, integrated healthcare to those most in need in our communities. Our vision is to inspire and build healthy lives through superior care, collaboration, and the reduction of barriers for those we serve. This proves to be a rewarding opportunity. Come talk to us about joining the Centerstone Health Services team!

JOB DESCRIPTION:

Summary of Position

Manages the referrals related to adult and child guardianship. Analyze weekly reports and perform routine audits. May collaborate and provide administrative support to leadership as needed.

Essential Duties and Responsibilities:

• Manage all incoming referrals by facilitating communication to gather necessary documentation, track referral communications for follow-up, and ensure efficient scheduling.
• Oversee referrals related to adult and child guardianship, ensuring all processes are effectively managed in compliance with legal guidelines prior to patient appointments, including coordinating with outside entities for necessary information and documentation.
• Analyze weekly reports to verify that all patients have the appropriate paperwork in their charts to prevent appointment cancellations or rescheduling.
• Perform routine audits of the electronic medical record system to identify and address any duplicate records or discrepancies, ensuring the accuracy and integrity of patient information.
• Provide support across the enterprise during staffing challenges to ensure workflow continuity.
• Collaborate with management to generate reports and assist with administrative tasks.

Knowledge, Skills, and Abilities

• Effectively communicate via written, verbal, in person and virtual methods.

Qualifications

Education Level:

High School Diploma or GED required.

Years of Experience:

Minimum of one (1) year of related experience in health care services.

Required Certification/Licensure:

N/A

Time Type:

Full time

Pay Range:

$17.35--$24.30

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.