Relativity Administrator

Diaconia is looking for a talented Relativity Administrator to join our Amazing team!

If you're looking to join a company that truly appreciates you and your talents, look no further! At Diaconia, we are committed to serving and caring for our colleagues, our clients and our community. Our team is made up of talented individuals who appreciate having the opportunity to contribute their knowledge and experience to further the growth and development of our industry. Our ideal candidates embrace diverse thinking, enjoy partnering with others and are seeking to make a difference!

We are currently searching for a new, full-time member for our team for the position of:

Relativity Administrator

******Must be U.S. Citizen with Active Secret clearance or Ability to Obtain and Maintain ******

Position Responsibilities

• Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders.
• Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools.
• Assist in the scheduling of customer deliverables through the internal workflow system.
• Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties.
• Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions.
• Consistently deliver well-articulated, balanced, and informed communications
• Ensure quality and consistency of deliverables through set processes, procedures, and best practices established by the program and customer.
• Participate in the development of new processes and technology enhancements to promote efficiency.
• Establish, refine, and document processes and methodologies to enable successful delivery and quality control to meet program goals.
• Serve as a key stakeholder in the development of technical project documentation.
• Establish collaborative engaging relationships with co-workers and team members.
• Develop strong partnerships with clients and support Leidos team leaders in order to contribute to the delivery of stellar customer service.
• Assist management and customers in other client service tasks as needed.

Minimum Requirements

• BS/BA Degree or equivalent work experience
• 3+ years of experience in eDiscovery/litigation support as Relativity Admin
• U.S. Citizen Required for U.S. Government client.
• Active Secret Clearance Ability to obtain/maintain a Secret clearance.
• Experience and familiarity with eDiscovery services covering all aspects of the Electronic Discovery Reference Model (EDRM)
• Must possess active Relativity Certified Administrator (RCA) certification.
• Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders
• Ability to work in a fast-paced, agile work environment.
• Experience and familiarity with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM)
• Prior work with SQL tables, scripting, and Relativity templates and applications
• Proficiency in Microsoft applications
• Comprehensive understanding of data management, Office 365, and Cloud environments

"Preference may be given if you live in a Hubzone Area (go to to check your status) which is a United States Small Business Administration (SBA) program for small companies that operate and employ people in Historically Underutilized Business Zones (Hubzone)."

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Diaconia is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

MUST be willing to consent to a background check including a criminal record check, employment, and education verification. No Exceptions!