Remote Moderators (Mexico)

Description and Requirements

TELUS International is looking for Remote Moderators to join our team!

As a Moderator, you will handle remote calls and surveys with our study participants from the United States weekly. Moderators will report to the project team. Training will be provided before the start of the project.

Compensation: 18 USD per hour

Workload: up to 15 weeks of work, hours per week will vary

Location: Mexico (Remote)

Additional Job Description

Main Requirements:

• Proficient in the English language
• Good customer service skills
• Familiarity with iOS is required
• Must have a personal laptop or computer
• Can work on US time
• Willing to work on weekends
• Consistent communication with the project management team.

You will need to provide an up-to-date resume with your application. TIAI will arrange interviews to screen the applicants.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.