Retail Sales Associate

STOA Fine Cigars & Spirits Houston, TX

Company

STOA Fine Cigars & Spirits

Location

Houston, TX

Type

Full Time

Job Description

Overview We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. You will engage with customers, assist them in finding products, and promote sales through effective communication and upselling techniques. If you have a passion for retail and enjoy working in a fast-paced environment, we want to hear from you! Duties • Greet customers warmly and provide attentive service. • Assist guests in selecting products that fit their tastes and needs. • Utilize retail math skills to accurately process transactions and manage inventory. • Communicate product features and benefits effectively to customers. • Stock shelves and ensure inventory is full and organized • Engage in upselling techniques to enhance the customer experience and increase sales. • Conduct product demonstrations to showcase items and encourage purchases. • Provide excellent customer service by addressing inquiries and resolving issues promptly. • Maintain a clean and organized sales floor, ensuring products are well-displayed. • Handle phone inquiries with professionalism and courtesy. • Collaborate with team members to achieve store goals and maintain a positive work environment. • Demonstrate willingness to learn about cigars and spirits to better serve customers. • Support and embody a positive store culture grounded in honesty, integrity, and respect. Requirements • Must be 21 years of age • Previous experience in retail or customer service is preferred. • Strong communication skills with the ability to connect with diverse customers • Basic understanding of retail math for transaction processing. • Ability to sell effectively while demonstrating product knowledge. • A friendly demeanor with a strong commitment to providing excellent customer service. • Comfortable using a POS system • Ability to work independently and as part of a team Join us in creating an exceptional shopping experience for our customers while advancing your career in retail! Job Type: Part-time Pay: $15.00 - $20.00 per hour Benefits: • Employee discount Ability to Commute: • Houston, TX 77057 (Required) Ability to Relocate: • Houston, TX 77057: Relocate before starting work (Required) Work Location: In person
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Date Posted

07/28/2025

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