Retail Sales Associate
                STOA Fine Cigars & Spirits
                    •
                    Houston, TX
            
            Company
STOA Fine Cigars & Spirits
Location
Houston, TX
Type
Full Time
Job Description
Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. You will engage with customers, assist them in finding products, and promote sales through effective communication and upselling techniques. If you have a passion for retail and enjoy working in a fast-paced environment, we want to hear from you!
Duties
• Greet customers warmly and provide attentive service.
• Assist guests in selecting products that fit their tastes and needs.
• Utilize retail math skills to accurately process transactions and manage inventory.
• Communicate product features and benefits effectively to customers.
• Stock shelves and ensure inventory is full and organized
• Engage in upselling techniques to enhance the customer experience and increase sales.
• Conduct product demonstrations to showcase items and encourage purchases.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Maintain a clean and organized sales floor, ensuring products are well-displayed.
• Handle phone inquiries with professionalism and courtesy.
• Collaborate with team members to achieve store goals and maintain a positive work environment.
• Demonstrate willingness to learn about cigars and spirits to better serve customers.
• Support and embody a positive store culture grounded in honesty, integrity, and respect.
Requirements
• Must be 21 years of age
• Previous experience in retail or customer service is preferred.
• Strong communication skills with the ability to connect with diverse customers
• Basic understanding of retail math for transaction processing.
• Ability to sell effectively while demonstrating product knowledge.
• A friendly demeanor with a strong commitment to providing excellent customer service.
• Comfortable using a POS system
• Ability to work independently and as part of a team
Join us in creating an exceptional shopping experience for our customers while advancing your career in retail!
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
• Employee discount
Ability to Commute:
• Houston, TX 77057 (Required)
Ability to Relocate:
• Houston, TX 77057: Relocate before starting work (Required)
Work Location: In person                    
            
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        Date Posted
07/28/2025
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