Retail Sales Associate

Who We Are

Babylist is the leading digital destination for growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectul, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn more about Babylist’s registry options,editorial content and more, visit www.babylist.com

What The Role Is

Babylist, the leading digital destination for growing families, is launching a new experiential showroom and boutique in Beverly Hills (211 South Beverly Blvd.) We’re looking for a motivated Retail Sales Associate to help create a memorable and joyful experience for expecting parents and their loved ones. The Retail Sales Associate will play an essential role in helping our guests build their registry, learn about the best baby products, and feel taken care of from start to finish.The Retail Sales Associate reports to the Sr. Showroom Manager and works closely with the rest of the Showroom and Boutique team. This role will assist the store leadership team with day-to-day operational tasks to make sure the Showroom and Boutique are operating to their highest potential.

Who You Are

• You have a minimum 6 months experience in a retail or guest service role 
• You are highly motivated and exude an energetic, friendly, and upbeat attitude
• You have a passion to deliver the very best in customer experience and do so by creating genuine and warm connections
• You work well with others and believe in the power of teamwork and collaboration 
• You have excellent communication skills both internally with teammates and externally with guests 
• You thrive in a dynamic environment and can manage multiple tasks
• You have strong problem-solving and decision-making abilities
• You are flexible with availability and open to work varied shifts including nights, weekends, and holidays 
• You are able to lift and carry 25-30 lbs and able to stand 8-10 hours

Note: The average work schedule for this position is 30-32 hours per week; however, actual hours may vary based on the needs of the showroom.

How You Will Make an Impact

• Be a Babylist ambassador by delivering exceptional service and helping guests navigate the showroom and boutique experiences
• Answer guest questions and help them select and register for products by listening to their needs and leveraging product knowledge
• Participate in ongoing training and education to maintain knowledge of product features, benefits, and safety guidelines
• Operate the point-of-sale system and process guest transactions accurately
• Support the guest experience as needed with retail systems and tools, and knowledge on Babylist registries 
• Assist in showroom operations such as inventory receiving, visual merchandising, and upkeep of showroom and boutique maintenance
• Meet and exceed sales goals and performance metrics, including guest satisfaction, revenue targets, and product knowledge proficiency
• Collaborate with the Showroom team on ways to constantly improve the Babylist showroom and boutique experience 

Why You Will Love Working at Babylist

• We build products that have a positive impact on millions of people’s lives
• We work at a sustainable pace which means work/life balance is a real thing here
• We believe technology and data can solve hard problems 
• We believe in exceptional management 
• We are an antiracist organization and doing the work to support differences of all kinds
• We offer competitive pay and meaningful opportunities for career advancement
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is: $21.00/ hour.

In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

If you have a passion for delivering exceptional guest service, a proven track record of sales success, and a desire to grow with our team, we encourage you to apply for this exciting opportunity.