Retail Team Member

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Our store hours are from 8:00am to 7:00pm Monday through Friday, 9:00am to 5:00pm on Saturday and 10am to 3pm on Sunday. We are looking for part-time or full time candidates that can be flexible working varying shifts (M-F: 8am-1pm, 10am-7pm or 1am-7pm; Sat 9am-4pm, 11am-4pm & Sundays 10am to 3pm). Notary: The individual hired will need to complete online training to become a notary if not already one. Pass a background which is conducted by the state of Pennsylvania, in order to become a notary. RESPONSIBILITIES • Delivers outstanding customer service to walk-in customers and telephone inquiries • Continuously practices good listening skills with customers, UPS Store team members, and leadership • Takes ownership of the customer's shipping needs and offers viable solutions • Takes action to learn all product and service offerings, alternative solutions, and industry trends • Operates all equipment, software, and devices in an expert fashion and is willing to teach others • Maintains a clean, organized, and safe working environment • Performs other duties as assigned QUALIFICATIONS • High school diploma or GED required • Strong computer skills, including Microsoft Office and Adobe Suites • Outstanding phone skills • Strong verbal and written communication skills, including spelling and math • Prompt, reliable, and responsible • Able to lift 40+ pounds Job Types: Full-time$14-$17/Hr Job Types: Full-time, Part-time Benefits: • 401(k) • 401(k) matching • Employee discount • Flexible schedule • Paid time off Shift: • Day shift • Morning shift Work Location: In person Job Types: Full-time, Part-time Pay: $14.00 - $17.00 per hour Expected hours: 15 – 25 per week Benefits: • 401(k) • Employee discount • Flexible schedule • Paid time off Ability to Commute: • Philadelphia, PA 19130 (Required) Ability to Relocate: • Philadelphia, PA 19130: Relocate before starting work (Required) Work Location: In person