Revenue Operations Manager

The Opportunity

ASG is an unconventional group of market-leading SaaS software companies, serving industries ranging from behavioral health to transportation to childcare. ASG believes deeply in the power of people and data to grow great organizations, and that sharing knowledge, expertise, and resources across its community of businesses drives exponential growth. ASG has acquired over 50 businesses since its inception in August of 2016. 

One of our operating companies in the security and defense technology space is looking to hire a talented RevOps Manager. In this role, you will play a crucial role in shaping the systems, processes, and tools that drive operational efficiency and revenue growth across marketing, sales, and customer success. Reporting to the CRO, you'll ensure the seamless integration of systems, data, and workflows, enabling accurate reporting, data integrity, pipeline management, and GTM execution. Your efforts will help align marketing, sales, post-sales, and finance functions, reduce inefficiencies, and maximize performance— ultimately driving ARR growth and strong NRR. 

How You’ll Do It

Tools Management & Optimization

• Own and optimize the tech stack, including Salesforce, Pardot, Marketing Automation Platforms, and quoting tools to support cross-functional operations.
• Update, improve, and integrate systems to meet evolving business needs.
• Provide training and support to users on systems and tools.

Process Optimization

• Streamline lead management, opportunity management, customer engagement workflows; manage and track effective campaigns.
• Maintain updated GTM playbooks and documentation.
• Ensure alignment of marketing, sales, customer success, and finance processes and systems.

Top of Funnel Support

• Use data and resources to identify, qualify, and route high-quality leads to the sales team, enhancing lead generation and conversion.
• Coordinate conference and events-related activity.

Reporting & Data

• Ensure data cleanliness, comprehensiveness, integrity, and accessibility across systems, enabling accurate reporting and actionable insights.
• Develop and maintain dashboards and reports that track key business metrics, providing regular insights to guide decision-making.
• Partner closely with the CRO and COO to ensure strategic objectives are met and data-driven decisions are made. Communicate insights, trends, and opportunities.

Experience & Skills

• 3+ years experience in revenue operations or sales operations in B2B SaaS.
• Proven experience managing and reporting in Salesforce and marketing automation platforms such as Pardot.  Advanced Salesforce certifications preferred.
• Excellent analytical skills with the ability to gather, interpret, and report on data from multiple systems.
• Strong project management skills with experience in streamlining processes and implementing automations.

Attributes

• Organized: Thrives on process, juggling multiple priorities and effectively managing time.
• Disciplined: Consistently meticulous, prioritizing time and tasks effectively.
• Technically savvy: Quickly picks up new tools and utilizes technology to enhance efficiency and effectiveness.
• Detail oriented: Ensures accuracy and precision in reporting, data management, and process execution.
• Adaptable: Thrives in dynamic environments, quickly adjusting to shifting priorities and business needs.
• Resourceful: A self-starter who finds innovative solutions to challenges without requiring constant oversight.
• Proactive problem solver: Anticipates potential issues and resolves them before they escalate.

Other Information

• Location: US, or Canada, remote, with ability to conduct occasional travel for team engagements.
• Benefits: Generous package including discretionary time off, health / dental / vision, 401K matching, leadership & development stipend.
• Compensation: $100,000 to $120,000 with bonus opportunity.