RN Triage Telephone PRN

Jacksonville, FL 32257 Under the direction of the Triage/on-call Supervisor the Triage Telephone RN responds to patient and/or care giver needs via the telephone. The RN prioritizes and responds to calls received, in a timely manner. S/he incorporates nursing skills and appropriate questions to accurately evaluate problems/needs and instruct the patient/care giver in accordance with the plan of care. Position Details • Work Location: In-office position located at 4266 Sunbeam Road, Jacksonville FL. No work from home at this time. • Days/Hours: 8,10, or 12 hour shifts available seven days a week; PRN eligibility (4) four shifts per month plus (2) two holidaysminimum; can work additional shifts as requested and available • Compensation: $35.00 hour base salary Primary Responsibilities: • Provides emotional support appropriately during the telephone conversations to patients/caregivers. • Determines appropriate discipline to respond to call and/or visit patient/family. • Conducts follow up calls as problems/needs arise or as requested by the team members. • Communicates/documents with staff, physicians, community resources, vendors, providing accurate information regarding patient’s needs/problems. • Documents all telephone communications with patients/caregivers via computer in a timely manner per CHNE protocol. • Receives daily team reports and updates from primary nurses. • Maintains and audits hard copy of patient information as needed. • Fulfills mandatory skills training, as required. • All other duties as assigned. Required Licenses/Certifications: • RN State of Florida Nursing license, current • Drivers license State of Florida, with a driving record acceptable to Community Hospice insurance carrier. Education/Experience: Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Bachelor’s Degree in Nursing, Associates Nursing Degree or degree from a diploma nursing program • Medical-surgical, oncology or home health setting experience desired, two years minimum • Principles and practices of nursing. We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law.