Roofing Field Customer Service Representative

Join the Elite Team at Reimagine Roofing! Elite Construction Solutions & Reimagine is on the lookout for driven individuals eager to transform their financial futures while delivering vital services to homeowners. We focus on providing high-quality roofs, siding, and windows Company Overview At Reimagine Roofing, we take great pride in being part of theElite Family of Brands, which has been shaping the industry since 2006. We are a community-oriented company with a strong nationwide presence, dedicated to your success. Our offerings includesteady pay, reliable job installations, and steadfast supportto ensure your growth. Having successfully completed over50,000 projectsand operating from17 locations across the country, our reputation as a premier contractor is well-established. As a member of thetop 1% of contractors nationwide, we are experiencing rapid growth, and we invite you to join us on this exciting journey! The job site supervisor works both in office and in the field to ensure that the homeowner’s expectations are met, and their satisfaction is achieved. This will be done by performing in-person job starts, conducting job checks throughout the project timeline, and performing final inspections. It is the responsibility of the job site supervisor to oversee all things related to the building of roofs and the management of individual projects they are assigned to. Roles and responsibilities include: Closely monitoring the crews and instructing workers to adhere to specific details concerning quality care, and layout of roofing materials Identifying process improvements and resolving issues as they arise Collaborating with office staff, subcontractors, production manager, suppliers, and homeowners to ensure successful and timely project completion Ensuring compliance with company and government regulations; in addition to conducting regular site inspections and keeping an open communication with homeowners regarding issues and concerns Implementing project safety, work schedule, and job site inspections while also supervising crews and motivating quality performance Performing strategic planning and reviewing each project on a daily basis Material runs as needed Generating new leads by working the area around the current assigned project through door-to-door sales, handing out flyers, etc Providing assistance as needed to ensure a particular project is completed on time and to specifications Performing additional duties and tasks as assigned Requirements Experience: • Minimum2 years of experiencein construction, roofing, or a related field • Prior experience insupervisory or project management rolesis preferred Knowledge & Skills: • Strong understanding ofroofing materials, installation techniques, and safety protocols • Ability to read and interpretblueprints, work orders, and safety regulations • Knowledge ofOSHA regulations and general construction site safety Communication & Leadership: • Strong leadership and problem-solving skills tooversee crews and resolve issues • Ability tocollaborate with subcontractors, suppliers, and homeownerseffectively • Customer service-oriented withexcellent verbal and written communicationskills Physical & Technical Requirements: • Ability towork outdoors in varying weather conditions • Comfortableclimbing ladders, walking on roofs, and lifting materialsas needed • Validdriver’s license and reliable transportation(truck preferred for material runs) Additional Requirements: • Willingness togenerate new leadsthrough door-to-door canvassing and community outreach • Strong time-management and organizational skills tohandle multiple projects simultaneously • Proficiency withbasic technology(email, scheduling apps, project management software is a plus) • Must possess and maintain a valid [state] driver’s license and an acceptable driving record as determined by a Motor Vehicle Record (MVR) check. The candidate must be eligible to drive on company business and comply with all company policies regarding driver safety, including passing any required background and MVR checks. Proof of personal auto insurance meeting company standards may be required if using a personal vehicle for business purposes. Benefits Salary Range $50,000 - $60,000 W2 position 401k Health Dental