Sales Associate

Daily responsibilities include, but are not limited to: • Answering phone calls. • Setting and checking members and guests in and out for appointments. • Greeting members and guests upon arrival. • Promoting the Wellness Program. • Re-engaging inactive members. • Keeping management apprised of member concerns and following manager’s policies, procedures and direction. • Accepting constructive criticism in a positive manner and using it as a learning tool. • Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy. • Staying updated on retail products and promotions. • Recognizing and supporting team goals and creating and maintaining positive relationships with team members. • Updating past due accounts through outreach calls to suspended members. • Maintaining cleanliness of the clinic and upholding a high standard of health and safety. Education, Skills and Training: • Have a high school diploma or equivalent (GED). • Possess basic math and cash handling experience. • Have strong phone and computer skills. • Have previous customer service experience (preferred). • Be able to prioritize and perform multiple tasks. • Work cohesively with others in a fun and fast-paced environment. • Possess general knowledge of massage and esthetic services and modalities. Communications and Personal Interactions: • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team. • Maintain client confidentiality. Massage Envy is the leader in accessible massage and skin care. You'll join a team that's passionate about helping people feel their best through total body care. You have a meaningful role to play in that mission! Pay: $17.25 / hour Pay: • Commission pay • Bonus pay Benefits: • Flexible schedule • Paid training • 401(k) • Employee discount Job Type: parttime Schedule: • Weekend availability • Day shift • Night shift Education: High school degree Work location: On-site