Sales Development Manager - Boston

A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience

We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.

We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.

Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.

“The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.”

- Head of Global Cybersecurity Operations, HSBC

The Opportunity

Immersive Labs is seeking a highly motivated and talented Sales Development Manager based in our Boston office, who will develop, coach, train and hire a highly driven team of individuals early in their careers to become world-class sales development professionals. The Sales Development Team is one of the first interactions our prospective customers have with Immersive Labs, and is a key driver of our success.

This is a highly visible role in the GTM team, reporting to our VP of Marketing, Tom Rogers. You will have the opportunity to develop the North America SDR team, and be an integral part of their development and growth. We are eager to speak with you if you are one who leads by example and has an open, collaborative leadership style.

If you have proven success in managing and building a team to achieve weekly, quarterly, and annual goals as well as a passion for marketing and sales alignment, this is the role for you! 

This role is a hybrid role, which will sit onsite at our Boston office 3 days/week

What You’ll Do

• Hire, coach, and manage a team of Sales Development Representatives (SDRs) to master skills across sales development including cold calling, territory planning, positioning Immersive Labs (IL) solutions, outbound prospecting and business acumen. 

• Manage day to day activities of SDR team including KPI attainment, development areas, live coaching, call statistics, conversions and pipeline build.

• Have a maniacal focus on outcomes and metrics- everything from dials per day, conversion rates to opportunities, hand off to sales and close rates- with the aim to increase SDR productivity leading to increased qualified pipeline. 

• Work closely with sales managers and account executives to ensure proper alignment on meeting quality, workflow (handoff process), development areas and promotion eligibility.

Who You Are

• Management experience with a proven track record of hiring, retaining and developing a team

• Experience working in and building an SDR/BDR team (closing experience preferred but not required)

• Proficient with a modern Sales Tech stack (Salesforce, Salesloft, Zoom Info/DiscoverOrg, etc) 

• Proven track record of goal achievement (as an IC/Team Lead/Manager) and managing KPIs for a sales team. 

Immersive Labs’ growth has been fueled by our values that underpin everything we do, here's how they relate to this role:

• Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.

• Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.

• Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes.

• One Team - We are a talented global team working together to achieve our vision.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Prosper in our success with share options, and rewards for doing great work and living our values

• Look after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental health support

• Save for the future with a 401K match of up to 5% – effective immediately

• 33 holiday days plus two volunteering days, 12 weeks enhanced parental leave, and a half day on your birthday!

• Flexible and remote working, so you can work when and where you work best

• Career and learning development through the platform and our Learn Anything fund

• While most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10 minute walk from Back Bay train station

• Monthly socials and sports clubs for our sociable, tight-knit teams (we’ve done everything from cake making to escape rooms)

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.