Sales Development Representative - Segment

See yourself at Twilio

Join the team as Twilio’s next on the Twilio Segment team.

About the job

This position is needed to help in building out our customer base and bringing Twilio to developers lines of business non-profits and enterprises to make an impact on their services.

As a team we collaborate with one another daily push each other to do the best work of our lives and bring an unparalleled level of energy & aim to our jobs. We’re looking for people who have a growth-oriented attitude and want to grow their careers within Segment & Twilio.

Responsibilities

In this role you’ll:

• Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials sending personalized emails and demonstrating social selling.

• Break into new companies and new markets by engaging with prospects using a multi-channel value-based approach with the goal of building relationships and driving brand awareness.

• Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline.

• Prepare activity and forecast reports and become an expert in Salesforce Outreach Sales Navigator.

• Work in partnership with an Account Executive to build account strategies territory plans and successfully close new business opportunities.

• Receive all the vital training and insights to expertly start contacting prospects through Segment’s SDR Onboarding Program for new hires

Qualifications

Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 1+ year of customer-facing experience

• Goal-oriented and biased to action (our quota is the floor not the ceiling)

• Strong direct sales skills and a consistent track record of performance in creative strategic outreach via personalized emails phone calls and videos.

• Lean into change rather than shy away from it (things move quickly around here!)

• Look forward to variety in a normal workday (thanks to the creativity & personalization in this role every single day is a new adventure)

• You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)

• Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work

Desired:

Experience working in a software-selling environment or high affinity with technology and data

Location

This role will be remote but is not eligible to be hired in CA CT IL MA MD NJ NY OR PA RI TX VA WA or Washington DC.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California Colorado Hawaii Illinois Maryland Massachusetts Minnesota New Jersey New York Vermont Washington D.C. and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado Hawaii Minnesota or Vermont : $25.29 - $31.59.

• Based in Washington D.C. Illinois Maryland Massachusetts or California (outside of the San Francisco Bay Area): $26.74 - $33.37.

• Based in New York New Jersey Washington State or the San Francisco Bay area California: $28.08 - $35.10.

• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance 401(k) retirement account paid sick time paid personal time off paid parental leave.

• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible non-discriminatory factors such as skills experience and geographic location.

Applications for this role will be accepted on an ongoing basis.