Sales Manager, Commerce, Google Customer Solutions (English, Portuguese)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 11 years of experience in advertising, business consultancy, or business or product development.
• Experience in managing and developing sales teams, with a focus on fostering a positive and inclusive team culture.
• Ability to speak and write in English and Portuguese fluently to engage with local stakeholders.

Preferred qualifications:

• Knowledge of traditional and online marketing strategies and ability to adapt to change, prioritize tasks, and align strategies with organizational goals.
• Understanding of business models, objectives, and industry trends.
• Ability to manage, develop, and motivate sales teams, fostering a positive and inclusive team culture that promotes growth and development.
• Ability to model and coach effective business behaviors, including C-level engagement, needs analysis, objection handling, and competitive promoting strategies.
• Excellent communication skills, with the ability to adapt to diverse audiences. Ability to uncover stakeholder needs, conduct analysis, and make informed recommendations along with influencing senior leaders.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As a Sales Manager at Mid-Market Sales (MMS) Commerce, you will lead a sales team that serves as a trusted advisor to businesses across diverse industries. You will guide your team in developing and implementing strategies that leverage Google's advertising solutions, empowering businesses to navigate the complexities of e-commerce and multichannel marketing.

You will foster a culture of innovation and excellence, encouraging your team to deliver innovative solutions. You will collaborate with the leadership team to define strategic objectives, develop initiatives, and ensure execution. Your industry expertise and understanding of the Brazilian market will be instrumental in supporting the growth path of MMS Commerce's business. Your industry experience, abilities, and understanding of the Brazilian market will be instrumental in shaping the growth path of MMS Commerce business.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Recruit, develop, and retain exceptional business professionals, foster a culture of excellence, collaboration, and client success.
• Formulate and implement comprehensive plans aligned with business goals, identify and capitalize on emerging opportunities.
• Build relationships with key stakeholders. Establish and nurture connections with C-suite executives, agency partners, and internal teams.
• Utilize data-driven insights to assess performance, examine areas for improvement, and measure the outcomes of initiatives.
• Guide your team and clients through complexities, embrace innovation and identify solutions that drive continued growth.