Sales Operations Analyst

Company Description

Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 27 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field.

Culture: https://www.eacpds.com/culture/ 

MUST HAVES:

• Ability to work immediately in a hybrid capacity in Minneapolis, MN 
• Ability to train in-office Monday-Friday 8:30 AM - 5:00 PM initially for 3-4 months

POSITION OVERVIEW

The Sales Operations Analyst role demands a blend of analytical skills and systems expertise, along with a thorough understanding of the complexities of the EAC business. This position involves conducting advanced analysis of sales activities, financial performance, distribution and product mix, and business intelligence to deliver fact-based recommendations that support strategic business decisions. By leveraging data-driven insights, the Sales Operations Analyst identifies opportunities for optimization, implements effective solutions, and drives continuous improvement initiatives across the organization.

Job Description

Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.

• Act as a subject matter expert in sales analysis and reporting, contributing to high-level business initiatives.
• Develop, administer, and execute the company's annual pay plans.
• Ensure compliance with sales and business approval policies and serve as a sales advocate with internal teams to resolve complex sales issues.
• Build strong relationships with the executive and operations teams to enhance deal efficiency and sales satisfaction with contracting processes.
• Perform hands-on analysis and manage projects related to contract research, price quotes, business approvals, and order requests for deals of varying sizes and complexities.
• Utilize advanced data analysis and Excel skills to create models and reports that communicate key metrics and identify opportunities to develop new strategies to improve business performance.
• Collaborate across functions to analyze demand trends and establish forecasting methods.
• Advise field sales on pricing, product configuration, and business terms to support sales efforts.
• Ensure timely deal processing, customer confirmations, and accurate tracking of contract-related information.
• Perform other duties as required to meet company needs.

Qualifications

An equivalent combination of education, training and experience will be considered.

• Bachelor’s Degree in Business Administration, Finance, Marketing, or a related degree
• 2+ years professional experience in an Enterprise Software company or equivalent
• 5+ years related experience including data reporting, modeling, and operational analysis responsibilities
• 2+ years NetSuite experience preferred
• Outstanding analytical skills, including ability to deliver reporting information for strategic decisions
• Proven ability to successfully manage projects from start to finish
• Proficiency in data analysis tools, techniques, and software, including advanced Excel functions and data visualization tools (e.g., Tableau).
• Excellent cross-organizational skills, including the ability to influence without authority and communication with senior executives
• Discretion and a high-level confidentiality are required in this role
• Must have excellent verbal, written, and interpersonal communication skills.
• Must have ability to work with time-sensitive deadlines, multi-task, and meet the project and corporate goals while working in stressful situations.
• Must possess good organizational skills, be able to work independently with focus and discipline to achieve the customer and company goals.
• Ability to perform consistently with high collaboration and output.

Additional Information

COMPENSATION

Annual Salary $67 K 

BENEFITS

• Medical and dental insurance
• Employer Paid Short Term Disability
• Flexible PTO (take as you need, no accrual)
• Vision insurance
• Dental Insurance
• 401(k) Plan
• Basic Life, AD&D, and Disability Insurance
• Employee Assistance Program
• Paid Holidays
• Eligible for bonuses

Work Environment

Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Ability to work in a remote environment or in-office.
• Exposed to moderate noise levels.

PHYSICAL ABILITIES

Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Light sedentary office work.
• Ability to travel to sites throughout North America as needed.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.