Sales & Operations Manager

Job Summary: 

The Sales & Operations Planning (S&OP) Manager is responsible for overseeing and enhancing the S&OP process within the organization. This role involves leading the coordination and integration of sales, marketing, supply chain, and financial plans to ensure that demand and supply are balanced efficiently starting with Cabinet trade followed by other trades tied to similar business model and then roll out to project based business. The S&OP Manager will work closely with cross-functional teams to drive strategic decisions, optimize inventory levels, and improve customer satisfaction. 

Key Responsibilities: 

Develop and Manage S&OP Processes: 

• Lead the development and implementation of the S&OP process. 

• Schedule and conduct monthly S&OP meetings to align business plans across departments specific  

Demand Planning: 

• Collaborate with sales and marketing teams to create accurate and timely demand forecasts. 

• Utilize historical data and market analysis to predict future sales trends - This encompasses Demand by Builder (Lots) and plan by region. Summarize this at Branch level, followed by Regional and National Level. 

Supply Planning and Coordination: 

• Work with the supply chain team to ensure production plans align with demand forecasts. 

• Identify and address any supply chain constraints or bottlenecks. This includes Supplier capacity, Assy capacity and warehouse storage capacity.  

Inventory Management: 

• Monitor and optimize inventory levels to minimize excess stock and prevent stockouts. 

• Implement inventory control strategies to improve turnover rates and reduce holding costs. 

• Forecast the cash flow based on the inventory projections specific to the assigned trades. 

Performance Metrics and Reporting: 

• Establish and track key performance indicators (KPIs) related to S&OP effectiveness. 

• Prepare regular reports and dashboards to communicate S&OP performance to senior management. 

Cross-Functional Collaboration: 

• Facilitate communication and alignment between sales, marketing, finance, and supply chain teams. 

• Ensure all stakeholders understand their roles and responsibilities within the S&OP process. 

Continuous Improvement: 

• Identify opportunities for process improvements and lead initiatives to enhance S&OP efficiency. 

• Stay updated with industry best practices and emerging trends in S&OP. 

Risk Management: 

• Assess risks in demand and supply planning and develop mitigation strategies. 

• Ensure contingency plans are in place to address potential disruptions. 

Qualifications: 

• Education: Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, or a related field. A Master's degree or relevant certification (e.g., APICS, CSCP) is preferred. 

• Experience: Minimum of 5 years of experience in supply chain planning, demand planning, or a related field. Prior experience in an S&OP role is highly desirable. 

• Skills: 

• Strong analytical skills with the ability to interpret complex data and make data-driven decisions. 

• Excellent communication and interpersonal skills to lead cross-functional teams. 

• Proven leadership abilities with experience in managing and developing processes. 

• Proficiency in S&OP software, ERP systems, and advanced Excel. 

• Strong problem-solving skills and attention to detail. 

Key Competencies: 

• Strategic Thinking: Ability to think critically and strategically to align S&OP processes with overall business goals. 

• Collaboration: Demonstrated ability to work effectively with diverse teams and manage stakeholder relationships. 

• Results-Oriented: Focused on achieving measurable outcomes and continuous improvement. 

• Adaptability: Ability to adapt to changing business environments and drive change initiatives. 

Working Conditions: 

• Primarily office-based with occasional travel (25% - 50%) to other company sites or supplier locations. 

• Ability to work under pressure and meet tight deadlines.