Sales Ops Analyst

ABOUT PLACER.AI: 

One of the fastest growing tech companies in North America, Placer.ai (“Placer”) reached $100 million ARR “Centaur” status in 2024, within 6 years of launching the Placer platform. We previously crossed the $1B valuation “Unicorn” threshold in 2022.

Our A.I.-based SaaS platform transforms how leaders make critical decisions by unlocking unparalleled visibility into markets and locations, creating a blue ocean market of more than $100B. And the best part is, we accomplished this by leading a privacy-first business in which data has been stripped of user identifiers and only aggregated information is provided within the platform. 

Our platform provides instant visibility into almost any location in the U.S. We have grown exponentially over the past 6 years, counting more than 4,000+ paying customers including many Fortune 500 companies, such as, JP Morgan Chase, Wayfair, Google and many more.

Named one of Forbes America’s Best Startup Employers and a Deloitte Technology Fast company, we are proud of our collaborative, innovative and inclusive culture.

SUMMARY:

We are looking for a motivated Sales Operations Analyst who will work closely with the GTM Team to design processes, manage systems and track performance to achieve Company wide KPIs.

RESPONSIBILITIES:

• Manage the onboarding process and training of all new Sales team members on Sales & CS Operations processes and general systems training. Introduce, as needed, new processes, policies, integrated tools
• Compose training for changes or new workflows introduced to existing members of the Sales Teams as the company’s needs change and adapt
• Provide ad-hoc analytics support to Sales & CS leadership teams
• Seek optimization and scale of key business operations and systems to improve Sales and Customer Success efficiencies
• Manage various tools integrated with our Salesforce tech stack such as LeanData, ZoomInfo, Salesloft & Gong
• Work with Sales and Customer Success leaders to ensure the goals and targets are duly reflected with supporting processes and visibility in Salesforce.
• Work with the Sales/CS Leadership to develop reporting and dashboard requirements to either build 
• Generate complex reporting via sheets, SQL or BI tools to support the design of dashboards, data analysis projects, data hygiene efforts and ad-hoc requests
• Perform bulk data uploads in Salesforce to support GTM account ingestion, data cleanliness, and other system-change derived updates
• Proactively monitor Sales/CS KPIs for individuals and teams to flag to senior leadership
• Track and analyze recurring Sales/Customer Success milestones and identify gaps in processes, while designing and suggesting new methods and processes to remove these gaps
• Track, monitor and improve data integrity within Salesforce
• Partner with Finance, HR, and Payroll to calculate commissions, audit, distribute for review/approval to payees, and process necessary adjustments/corrections stemming from errors or special circumstances

REQUIREMENTS:

• 2+ Years experience in Sales/Revenue Operations (SaaS industry preferred)
• Experience with basic Salesforce administration and deep understanding of CRM tools
• Experience with adjacent CRM tools like Hubspot, Salesloft, Gong, LeanData, and Zoominfo
• Experience with CS Platforms such as Gainsight, ChurnZero, Totango or Planhat preferred
• Advanced skills with modeling in Excel or Google Sheets
• Advanced analytical capabilities (SQL experience preferred) 
• Experience making bulk updates to CRM data

WHY JOIN PLACER.AI?

• Join a rocketship! We are pioneers of a new market that we are creating.
• Take a central and critical role at Placer.ai.
• Work with, and learn from, top-notch talent.
• Competitive salary.
• Fully remote.

The U.S. annualized pay range for this position is $85,000 - $105,000 USD. In addition, certain roles have the opportunity to earn sales-based commissions. Base pay offered within the stated range may vary depending on multiple individualized factors, including job-related skills, professional experience, education and licenses (if applicable), work location and compensation market data.
Base pay is just a part of our total rewards program. Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER

• Placer.ai in a nutshell
• Placer.ai's recent $100M round C funding (unicorn valuation!)
• Placer.ai's data
• Placer.ai in the news
• COVID-19 Economic Recovery Dashboard

Placer.ai is an equal opportunity employer and has a global remote workforce. Placer.ai’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai’s Human Resources Department to make the need for an accommodation known.