Sales Order Coordinator

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset.

Job Title: Sales Order Coordinator

Locations: Clevedon, North Somerset

Job type: Permanent

Hours: 37.5 hours

Hydro International, a CRH Company, is a leading global provider of advanced products, services and expertise to help municipal, industrial and construction customers to improve their water management processes, increase operational performance and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, businesses, and public bodies all over the world rely on our products, services and integrated solutions to reduce flood risk, improve water treatment and protect the environment from water pollution. We have a network of over 80 distribution partners and serve customers in more than 40 countries. As part of CRH Infrastructure Products, we are leading the water management industry with innovative, sustainable solutions and a safety-first mindset

Responsible for:

Primarily responsible for assisting and co-ordinating the post-order process for our full range of Stormwater Management products. This is a hybrid role, requiring three days per week in the office, with flexibility to work remotely the other days.

Required Competence:

• Experience using database or contact management systems is an integral part of this role and previous experience would be beneficial.

• Strong organisational skills to manage tasks effectively
• A polite and professional telephone manner

• Good communication skills, both written and verbal are important as the role calls for interaction with the supplier, logistic providers and customers to ensure the customer's requirements are met.

Skills & Attributes:

• Previous experience in an office administration or sales coordination
• Ability to negotiate with vendors and customers confidently
• Language skills, particularly French is highly desirable
• A proactive and driven attitude with the ambition to grow within the company

Key Duties:

To carry out Stormwater post order duties, in particular administer all relevant paperwork for orders received, place orders and co-ordinate our requirements with our suppliers and logistic providers, update our database to reflect current status of orders and liaise with customers with regards to delivery dates, outstanding monies and / or technical information that may be required to fulfil the order.

Raise final sales invoices to customers upon delivery.

Send customers proof of deliveries as and when requested by customers

To communicate with customers and vendors to co-ordinate delivery by telephone or e-mail on products as and when required

To perform duties in accordance with all relevant legislation in particular the Health and Safety at Work Act and apply the requirements of ISO45001.

To apply requirements of BS EN ISO 9001 and 14001 as appropriate within the areas of responsibility.

Other duties which the company may reasonably require the individual to undertake.

Benefits:

• Pension
• 2 x Life Assurance
• Sick Pay
• Employee Referral Scheme
• 25 days holiday + Bank Holidays
• Volunteer Program
• Values Committee and Social Events
• Flu Vaccines
• DSE eye tests
• Family leave (maternity & adoption (enhanced), parental, paternity (enhanced) etc)
• Mental Health First Aiders and support programmes

What Hydro International Offers You

• A culture that values opportunity for growth, development, and internal promotion
• Highly competitive salary package
• Comprehensive secondary benefits
• Significant contribution to your pension plan
• Excellent opportunities to develop and progress with a global organization

Connect your future to CRH

We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.

Is this role not for you, but do you know someone who would love to join the team? Please let us know!

CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role

Please contact our recruitment team at [email protected].

CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.

We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.