Sales Support Representative

MetroNorth Strategies, a dynamic business consulting firm, is calling on sharp communicators and natural problem-solvers to join our team. If you thrive in fast-paced environments, love helping people, and want to grow in the sales space, you should be excited about this next phase! As ourSales Support Representative, you’ll be the engine behind customer satisfaction and sales success - connecting clients to wireless solutions that truly fit their needs. We specialize in creating and executing customer outreach campaigns for our biggest client, Verizon. The Sales Support Representative will be responsible for implementing these campaigns, while upholding the utmost standards of customer satisfaction and professionalism that makes us stand out from the competition. Core Duties of the Sales Support Representative: • Engage directly with customers to understand their wireless needs and recommend tailored Verizon solutions • Drive product sales through consultative conversations, upselling, and cross-selling • Serve as a frontline resource for clients, resolving inquiries and ensuring satisfaction • Support the sales team with backend coordination, order processing, and account setup • Track performance metrics and contribute to team goals with precision and enthusiasm • Stay current on Verizon products, promotions, and competitive positioning • Collaborate with internal teams to streamline operations and improve customer experience • Maintain accurate records and follow compliance protocols with integrity Desired Qualities of the Sales Support Representative: • Strong interpersonal skills and a customer-first mindset • Experience in sales, retail, or client-facing roles (telecom preferred but not required) • Ability to multitask and manage time effectively in a fast-paced setting • Tech-savvy with a knack for learning new systems and tools • Detail-oriented and organized, especially when handling orders and data • Self-motivated with a drive to exceed performance targets • Clear communication skills—both written and verbal Job Type: Full-time Pay: $47,279.32 - $56,938.54 per year Work Location: In person