Sales Team Manager

Company Description

About SEEK Asia

SEEK is a diverse group of companies, comprised of a strong portfolio of online employment, educational, commercial and volunteer businesses. SEEK has a global presence (including Australia, New Zealand, China, Hong Kong, South-East Asia, Brazil and Mexico), with exposure to over 2.9 billion people and approximately 27 per cent of global GDP. SEEK makes a positive contribution to people’s lives on a global scale. SEEK is listed on the Australian Securities Exchange, where it is a top 100 company and has been listed in the Top 20 Most Innovative Companies by Forbes.

SEEK is present in Asia through JobStreet and JobsDB, two leading career platforms, with presence across Hong Kong, Indonesia, Malaysia, Shenzhen, Singapore, Thailand, and the Philippines. The business represents strong underlying growth and profitability (being the fastest growing part of SEEK’s portfolio of businesses) and attracts over 400 million visits a year.

A cornerstone of SEEK’s growth since its inception has been the passion of its people, its award-winning culture and our people’s strong dedication to the SEEK values. SEEK provides a culture of excellence and acceptance and celebrates the diversity of employees that contribute to the success of its organisation.

Our Culture

At SEEK we really value our culture and the way we work together to get stuff done. You will work with a group of hard-working, fun and caring people who will support you to have a successful and exciting career at SEEK.

Our dedication to encouraging a work environment where people feel like they're making a difference every single day has helped us maintain being a leading job portal and Asia’ preferred destination for job seekers and organization. In other words, people like to come here – and we're proud of that!

Job Description

Overview

We are seeking a dynamic and experienced Sales Manager to lead and manage our team of Product Sales Specialists. As the Sales Manager, you will be responsible for overseeing the daily operations of the sales team, ensuring targets are met, and driving the overall sales strategy. This role requires strong leadership, excellent communication skills, and a proven track record in sales management.

This role supports a new venture at SEEK. The Sales Manager will play a crucial role in a growing start-up, with the support of the SEEK Group. Ideal for someone who enjoys learning, analyzing performance, and thrives in a fast-paced environment.

Key Responsibilities

Team Leadership & Management:

• Lead, mentor, and manage a team of predominantly phone-based Product Sales Specialists.
• Build an excellent, motivated, and high-performing sales team culture, including taking ownership to hire team for growth.
• Set clear performance expectations and provide ongoing coaching and feedback.
• Conduct regular team meetings and one-on-one sessions to ensure alignment and address any challenges.

Sales Strategy Execution:

• Develop and implement effective sales strategies to achieve team targets.
• Monitor sales metrics, sales pipeline, and conversion funnel.
• Stay updated on trends in the conversion funnel to identify optimization opportunities and complete action plans to drive improvements in sales performance.
• Collaborate with senior management to set sales targets and forecast future performance.

Customer Engagement and Experience:

• Design, implement, and deliver an outstanding customer experience.
• Support the team in making outbound calls to potential customers and nurturing leads.
• Assist in handling high-level customer objections and negotiations.
• Ensure the team effectively communicates the value proposition of our products and services.

Training & Development

• Organize and conduct training sessions to improve sales techniques and product knowledge.
• Regularly shadow sales meetings and sales calls to ensure the quality of sales and identify coaching opportunities.
• Stay updated on industry trends and standard methodologies to continuously improve the team's capabilities.
• Foster a culture of continuous learning and improvement within the team.

Collaboration & Reporting

• Work closely with other functions including Growth, Analytics, Marketing, etc., to identify more and improved sales channels and lead generation strategies.
• Provide regular reports on team performance, challenges, and opportunities to senior management.
• Ensure smooth handover of leads to other departments as necessary.

Qualifications

Education & Experience:

• Proven experience in sales management, preferably in a call center, telemarketing environment, or recruitment agency.
• Strong track record of achieving sales targets and leading high-performing teams.
• Bachelor’s degree in Business or a related field, or equivalent experience.

Skills & Competencies

• Excellent leadership and people management skills.
• Strong communication and interpersonal skills.
• Ability to build rapport and establish trust with customers and team members.
• Proficiency in Salesforce.
• Critical thinking and problem-solving abilities.

Attributes:

• Attitude that prioritizes achieving desired outcomes with a passion for sales.
• Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously.
• Resilience and the ability to handle rejection while maintaining a positive attitude and motivation.
• Commitment to continuous improvement and professional development.

Additional Information

SEEK prioritizes the health and safety of our people. New employees must be fully vaccinated for COVID-19, unless medically exempt. You'll confirm your understanding and willingness to comply during the application process. Details on this policy will be provided as needed during hiring.

Are you ready to take on the challenge and make an impact? Apply now!