Salesforce Administrator

We are COMPLY.

For compliance people.

We pride ourselves on being the champion for compliance professionals. Merging technology, consulting and education, we help clients navigate the ever-changing regulatory environment. We serve more than 7,000 clients globally, through our solutions including ComplySci, RIA in a Box, National Regulatory Service (NRS) and illumis. We are a high-growth organization and have been recognized with numerous awards including by Inc. 5000, Institutional Asset Manager Awards, Private Equity Wire Awards, and the Women in Data & Technology Awards.

COMPLY is made up of 350+ professionals worldwide. In the US alone, we have team members in 45 states. Employees of COMPLY have access to comprehensive benefits, unlimited PTO, paid bonding leave and 100% remote work flexibility with a WFH stipend.

Come join our team of talented innovators working together to forge the next generation of compliance.

To learn more about COMPLY, visit COMPLY.com.

We are seeking a detail-oriented and proactive Salesforce Administrator to manage and optimize our Salesforce platform. This role is essential to enhancing our organization's CRM functionality, ensuring data integrity, and supporting teams in leveraging Salesforce to achieve business goals. As a Salesforce Administrator, you will serve as a point of contact for Salesforce-related queries, system maintenance, and customization. You will work closely with various departments to design and implement solutions that drive efficiency, improve customer relationships, and streamline processes.

Key Responsibilities:

• Salesforce Administration:
• Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows.
• Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting.
• Customization & Development:
• Create and update reports, dashboards, and custom fields to provide actionable insights.
• Manage Salesforce automation tools, such as Process Builder, Flow, and Lightning App Builder.
• Collaborate with development teams to implement automation, custom objects, and integrations as needed.
• Stakeholder Support:
• Provide training and technical support for Salesforce users, ensuring adoption and proficiency.
• Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions.
• Data Management:
• Oversee data imports, exports, and deduplication processes to maintain accurate and clean data.
• Implement and monitor data security measures, ensuring compliance with company policies and industry standards.
• Continuous Improvement:
• Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability.
• Identify opportunities to optimize business processes and workflows using Salesforce.

Qualifications:

• Required Skills & Experience:
• Proven experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities.
• Salesforce Administrator Certification (e.g., Salesforce Certified Administrator or Advanced Administrator).
• Proficiency in Salesforce Lightning, Flow, Process Builder, and reporting tools.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills, with the ability to translate technical concepts into business-friendly terms.
• Preferred Skills:
• Experience with Salesforce integrations using tools like MuleSoft, APIs, or third-party apps.
• Familiarity with Sales Cloud, Service Cloud, or other Salesforce products.
• Familiarity with Salesforce CPQ and Ironclad
• Knowledge of data governance and compliance practices.

Talk about company perks!

• Phenomenal Benefits: COMPLY Company offers a comprehensive benefits package, including full medical, dental, and vision coverage at little to no cost, unlimited PTO, discounts on pet insurance, and more!
• 100% Remote Flexibility: We offer a virtual onboarding experience with a stipend to help work-from-home set up your work-from-home office.
• Employee Centric Culture: We host virtual happy hours and team bonding events to keep our fun COMPLY culture alive.
• High Growth Startup: There is plenty of room for you to impact the organization and advance your career positively!

COMPLY is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.