Salesforce Administrator

At Blueground, our vision is to make people feel at home wherever they choose to live. For us, that means ensuring our guests have the peace of mind, flexibility & confidence they need to explore life's latest adventure.

We've grown a lot since our founding in 2013, having raised more than $258m+ in funding, to date -- and that's just the beginning. We're now hosting guests in more than 8,000 homes in 25+ cities around the world (and growing!), with an aim to hit 50 cities by 2025.

Our vision comes to life through our ways of working. For our 800+ member team located across 15 countries, we've created a culture of collaboration, inclusiveness, and opportunity.

We believe our people should have the power to choose their preferred way to work. Depending on the role's requirements, team members can choose to work full time in one of our offices, work fully remote, or choose a hybrid model between the two.

We are driven by our core values. To our team, Time is our most important resource. Excellence isn't simply a standard, but an exciting way to look at life. We Care deeply about our guests and colleagues. Our relationships are built around Transparency, which builds trust and improves communication.

We're shaping the future of living, and we want you to be part of that journey.

We are currently looking for a Salesforce Administrator. You will be part of the Inbound Sales Operations team helping identify core operational issues and propose new work streams, application solutions, and process improvements for core business units.

What you will focus on:

• Supporting multiple departments in the areas of application configuration using native in-app development frameworks, enhancing and creating reports and dashboards
• Lead Salesforce architecture and design, data cleanliness and integrity, building sales methodology and process into Salesforce, testing and deploying new processes, and assessing opportunities to deepen our workflow within Salesforce
• Working with Product, Channel Management, and third-party partners to streamline Sales workflows, maintain and build automations
• Managing existing Sales techstack and assessing potential new tools
• Configure all aspects of users security; profiles, roles, permissions, and sharing rules
• Provide quality assurance testing of business applications and reports on as needed basis
• Collaborate with Sales leadership to develop training and support to SFDC end users globally
• Sharing ad hoc reports and analysis on Excel and Google sheets on specific metrics to share with function heads

What we are looking for :

• At least 3 years of Salesforce administration experience
• Level 1 Salesforce Administration Certification
• Firm grasp on declarative automations using workflow process builder/cloud flow designer, approval process, workflow field updates,email alerts,quick actions, validation rules, formula fields and roll up summary fields
• In-depth knowledge of the standard capabilities of SFDC and have successfully expanded on those capabilities through the use of custom code (Apex) and/or integration with external systems
• Strong reporting background using standard reporting tools including standard SFDC reporting functionality
• Ability to work independently as well as part of a team on multiple projects with strong interpersonal, communication and problem-solving skills
• A visionary who is technical but also providing innovative ideas to aid in company growth
• Experience with Zendesk management is a plus!

Your benefits:

• Competitive Compensation (Salary Range: $60k - $90k per year)
• Flexible paid time off
• Enhanced parental leave
• 401k retirement plan
• Competitive Health insurance (Medical, Dental and Vision), along with complimentary access to OneMedical and Health Advocate
• Flexible work environment through our Blueground Nomads employee mobility program
• Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!

At Blueground we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.