SATCOM IP Network Support Specialist

Who We Are…
Today’s leading government agencies are putting their trust in Newberry Group, and for good reason. 
Newberry brings strength to our clients, from the inside out through:

• client intimacy and superior quality,
• presence and accountability in our relationships, and
• integrity and innovation at the forefront of everything we do.

Newberry Group is a professional services firm, providing information security compliance, governance, program/project management, and mission critical project-based consulting to public sector clients nationwide. 
The strength of our company is a direct reflection of our highly skilled and talented workforce.
Job Summary
Newberry Group seeks a SATCOM IP Network Support Specialist with the ability to support the Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell within our DISA end-client.
Location
Scott AFB, IL
Primary Responsibilities:

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.
• Monitor network events and element management failures in real-time on a 24x7x365 basis. 
• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.
• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.
• Remotely access and de-access customers into the IP/SATCOM networks
• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
• Verify equipment is operating in the baseline configuration. 
• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications:

• Currently possess an active Secret security clearance.
• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
• Ability to work in a 24/7 operations environment.
• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.
• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.
• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.
• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Required Education and Experience:

• High school diploma and 2-4 years of experience.

Benefits and Perks
In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more.
The Newberry Group, Inc. is an Equal Opportunity Employer – EEO/AA/Disability/Veterans.