Scrum Master 2

Description

The Scrum Master 2 works with an aligned team including Product Owners, stakeholders, other Scrum Masters and the Program Team to iteratively and incrementally deliver value. Learns to act as a catalyst for change by making the evolving processes work for the entire team. Learns to act as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance. Learns to drive the implementation of various frameworks in order to focus on value, flow, quality, predictability, modern engineering practices, and driving continuous improvement of the team(s). The Scrum Master 2 performs varied, semi-routine work necessitating interpretations of policies and procedures to determine the appropriate course of action.

Responsibilities

This is a great Scrum Master opportunity to build/lead an AGILE technology team responsible to build Pharmacy Claims data products on both on-prem and cloud. This is one of the unique opportunity to help members get the transparency on Pharmacy product service and also help Humana on reporting and operations like rebates etc. Reporting to a resource manager who manages team of 35 people, you will have opportunity to create new culture in the team and also bring Agile practices to the team. This position will be work with our business partners to plan the Pharmacy data products across multiple domains like Medicare and Medicaid.

Scrum master will identify and remove impediments to progress. Facilitates sprint planning meetings, daily stand-ups, sprint reviews, demos, and retrospectives. Additionally, Scrum Master II identifies and manages the backlog. Supports, coaches and mentors team members.

• Help guide the Scrum Team on how to use Scrum and/or other agile methodologies and patterns to deliver high-quality products and services to customers.
• Begin to navigate through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members.
• Support an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration.
• Learn to get team(s) to a high-performing level by nurturing self-organization and team cohesion.
• Co-facilitate and support all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Support PI Planning, System Demos and Inspect and Adapt sessions.
• Co-mentor the Product Owner in user story creation, prioritization and Product Backlog Refinement while ensuring the team focuses on technical needs, including improvements to testing and deployment processes.
• Begin to facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes.
• Regularly utilizes data and team metrics to demonstrate team capacity, predictability, & maturity
• Help make work visible and ensure impediments are removed.
• Help teams navigate through organizational change leveraging change management frameworks such as Kotter's Leading Change and PROSCI ADKAR.
• Collaborate with other Scrum Masters and Agile Coaches to support contribution to the continuous improvement of Agile practices within the organization, including sharing with the Communities of Practice.
• Understands work impact, concepts/strategies and operating objectives including their linkages to related areas. Makes decisions informed by parameters for work expectations and quality standards and has latitude over interpretation of policies determining approach, priorities and work methods. Follows established policies/practices with opportunity for deviation.

Required Qualifications:

• Typically 3+ years related experience with 1-3 years as a scrum master
• Strong presentation, influencing, and relationship management skills
• Thrives in an VUCA environment (volatile, uncertain, complex, ambiguous)
• Validated agile learning/credentials such as CSM, A-CSM, SA, PSM, IC Agile such as ACC (IC-Agile , IC-Agile ATF(Agile Team Facilitator)
• Experience with Agile Tracking tools (agile lifecycle management tools) such as ADO, Jira, VersionOne, Rally

Preferred Qualifications:

• Bachelor's degree in Business, Information Technology or a related field
• 2+ years of experience on a Scrum Team in a SAFe agile environment.
• Experience working with agile methodologies on large scale, technically complex projects
• Experience with Scaled Agile Framework(SAFe)
• Understanding of agile methodologies, values, practices and patterns.
• Experience coaching and mentoring others
• Experience facilitating the removal of impediments
• Experience with Lean and implementing a process improvement mindset?
• Experience with testing practices (Gherkin) and DevOps.
• Experience with Azure Dev Ops as a product backlog tool.

Scheduled Weekly Hours

40