Scrum Master

Choosing a career with ECMC Group means joining a nonprofit corporation with a mission to help students succeed. With a vibrant mission and values, great benefits, and strong community involvement, ECMC Group companies are an ideal team to join.

Job Summary

The Scrum Master will focus on enabling our business and technology teams to efficiently deliver against our most complex business & and technology initiatives. The Scrum Master is responsible for driving agile best practices within their teams, facilitating scrum ceremonies, and removing and resolving obstacles for development teams. This position requires a strong understanding of project management principles, exceptional communication skills, and a passion for delivering solutions and results.

Essential Duties and Responsibilities

• Collaborates with product owners and others to prioritize the product backlog. Ensures backlog is refined and ready for upcoming sprints.
• Facilitates and supports agile events such as daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Facilitates discussions leading to collective decision-making, goal setting, and conflict resolution within the team.
• Assists in the development of innovative approaches to ongoing challenges; has the authority to execute against new approaches and escalate issues through the business/IT channels where necessary.
• Removes impediments or obstacles that hinder the team's progress and escalates issues when necessary.
• Coaches team members and project teams on agile principles and practices and incorporates these where necessary.
• Acts as a servant leader, supporting the team in achieving their goals while promoting self-organization and accountability.
• Fosters a culture of continuous improvement within the team by identifying areas of optimization implementing strategies for enhancement.
• Monitors, tracks, and communicates work progress using agile metrics or other reporting techniques (as needed).
• Actively manages and track risks/dependencies between teams to ensure smooth coordination in delivery.
• Anticipates, mitigates, and resolves risks and conflicts across workgroups through excellent communication and conflict-resolution skills.
• Performs other duties as assigned.

Required Qualifications

• Bachelor's degree in project management, business, computer-science, or related field; or an additional 2 years of experience in lieu of degree.
• 5+ years of experience as a Scrum Master with proven experience in a variety of agile software development environments
• Deep understanding of agile methodologies and frameworks (Scrum, Kanban, etc.)
• Advanced proficiency in Microsoft Office Suite.
• Proficient knowledge of software development life cycle models and familiarity with traditional project management principles and practices.

Preferred Qualifications

• CSP (Certified Scrum Professional) and/or CSM (Certified Scrum Master) or similar Agile certification.
• Jira & Confluence experience and knowledge of agile practices.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ECMC Group is committed to ensuring our diverse, inclusive, and equitable culture is built on a strong sense of belonging, where everyone feels seen, heard and encouraged to show up as their authentic self.