Security Monitoring Analyst

SummaryThe primary responsibilities include performing analyses and solving tasks within security monitoring and incident response according to defined procedures. They process tickets/requests and communicate with customers following defined procedures. They create manuals under the supervision of a more experienced colleague. Additionally, they conduct security research based on assignments from senior colleagues, create and fine-tune rules and exclusions, and document the tuning outputs. Job descriptionFUNCTIONAL RESPONSIBILITIES AND DUTIES• Perform analyses and solve tasks within security monitoring and incident response according to defined procedures. Create manuals under the supervision of a more experienced colleague. Address requests/tickets from customers and communicate with them according to defined procedures. • Conduct security research based on the assignment of a more experienced colleague. Create and fine-tune rules and exclusions under the supervision of a more experienced colleague and document the tuning outputs. • Be familiar with existing ESET XDR products and internally used systems. Resolve and respond to tickets related to XDR products. Report bugs and suggest improvements within the products. • Conduct threat hunt activities according to defined hypotheses and procedures, recording the output. Create threat hunting hypotheses under the supervision of a more experienced colleague. • Share knowledge and experience with colleagues within your own team. • Prepare reports according to the instructions of a superior employee, in collaboration with senior colleagues. • Perform PR activities in the field of security according to the assignments of a superior employee (e.g., lectures at universities, conferences, etc.). • Provide support and training to colleagues from other branches (L1/L2 teams) according to the assignments of a superior employee. • Continuously develop professional knowledge and skills and stay updated on the latest trends and technologies. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.REQUIREMENTSEducation:• Master degree (security)Experience:• Years of work experience: 1-2Knowledge:• N/ALanguage:• English language skills on B2 level.Communication:• N/AManagerial skills:• N/APersonal characteristics:• N/A BenefitsHealth & well-being • Cigna Medical Plan • Cigna Dental Plan • EyeMed Vision Plan • Reliance Standard Life Insurance • Reliance Standard Long Term Disability Plan • HealthJoy Employee Assistance Program • Cigna Supplemental Insurance • Lifestyle Spending Account • Bi-Weekly Mediation Series • On-site Gym and shower facilities Family • Volunteer Day off • Paid Time off • Tuition Reimbursement • Birthing Parent Match • Pet Insurance Office • Recreational Zone • Coffee & Snacks • Parking Benefit Other • Benefit Hub - Discounts on travel, cars, electronics, etc… • 401(k) retirement savings • ESET's Charitable Contributions Program • Referral Program Primary locationSan Diego Additional locations Time typeFull time