Security Operations Center Agent

Opportunity at PalAmerican Security: Highly Skilled Security Operations Center Agent Needed! Are you looking for adynamicwork environment where your skills can shine? Do you want to be part of a team that values your contributions and supports your growth? If so, PalAmerican Security is the place for you! At PalAmerican Security, we pride ourselves on our commitment to excellence and innovation in security services. As atalentedSecurity Operations Center (SOC) Agent, you will play a crucial role in ensuring the safety of our clients' properties. Join us and enjoyfantastic benefitsincluding paid time off, health, dental, and vision insurance, while developing your skills in a supportive environment. Key Responsibilities: • Respond to alarms and emergencies swiftly and effectively. • Communicate clearly with team members and clients; produce detailed reports. • Provide exceptional customer service and support corporate safety programs. • Coordinate emergency responses and review incident reports to enhance safety. • Utilize systems like CCURE and Genetec for monitoring and security management. Qualifications: • Outstanding interpersonal and communication skills. • Experience in contract security, military, law enforcement, or corrections. • Previous SOC experience is a must. • Proficient in Microsoft Office (Excel, Word, Outlook, Teams). • Must possess a valid AZ Unarmed Guard Card and Driver's License. Corporate Requirements: • High School Diploma, G.E.D., or equivalent education. • Ability to pass a background check and drug screening. • Strong commitment to security rules and safety protocols. If you're ready to make a difference and join alovingteam dedicated to safety, apply now! THE PALAMERICAN DIFFERENCE With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations. SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training. Benefits: • Paid time off • Health insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance Job Type: fulltime Education: High school degree Work location: On-site