Security Operations Center Analyst

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. POSITION SUMMARY The Security Operations Center (SOC) Analyst I will be part of a team responsible for monitoring, analyzing, and responding to security events across the organization. This entry-level position focuses on triaging alerts, escalating incidents as needed, and assisting with investigations to protect the organization’s systems and data. The analyst will work under the guidance of senior team members, gaining exposure to enterprise security tools, processes, and best practices. DESCRIPTION Duties and Responsibilities • Monitor security alerts from SIEM, endpoint protection, email security, and other security tools. • Perform initial triage of potential security incidents and escalate according to established procedures. • Assist with phishing analysis, malware triage, and basic threat hunting activities. • Document security events, investigations, and remediation steps in ticketing systems. • Collaborate with IT and security teams to validate findings and improve detection capabilities. • Follow SOC playbooks and standard operating procedures to ensure consistent response actions. • Participate in ongoing security training to maintain awareness of emerging threats. • Performs related duties as assigned by management. Qualifications and Education Requirements • Associate’s or Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or • related field; or equivalent experience. • 1-3 years’ information security experience, preferred. • Foundational knowledge of security concepts, operating systems, and common attack methods. • Familiarity with SIEM, endpoint protection platforms, and email security solutions preferred. • Relevant certifications such as CompTIA Security+, CEH, etc. Skills, Abilities, and Knowledge • Attention to detail in documentation and reporting. • Eagerness to learn and adapt in a fast-paced security operations environment. • Strong analytical and problem-solving skills. • Ability to follow processes, escalate appropriately, and work collaboratively in a team environment. REVISION HISTORY Last Updated: 8/27/2025 Additional Information: While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! • Medical, dental, and vision insurance • Health Savings Account with employer contribution • 401(k) Retirement plan with employer match • Paid Maternity Leave/Parental Bonding Leave • Pet insurance • Adoption Assistance • Tuition reimbursement • Employee Loan Program • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.