Senior Associate, IRT Business Analyst

Pfizer's purpose is to deliver breakthroughs that change patients' lives.

In Pfizer Digital Core Solutions, we partner closely with our Pfizer business operations colleagues to efficiently deliver robust supporting technology solutions that enhance their work to achieve the Pfizer purpose. We value our team members' technical skills, but also their passion, teamwork, and growth. Our culture is focused on delivering value through courage, excellence, equity, and joy. Our collective skillset supports all aspects of technology planning, project execution and application development excellence.

The primary focus of the Business Analyst (BA) is to provide project level systems analysis with an emphasis on Systems Development Life Cycle (SDLC) documentation activities. Applications in scope include in-house customized GXP and non-GXP software systems as well as COTS (Customized off the shelf) GXP and non-GXP systems. The BA will manage product/system requirements or User Story Acceptance Criteria (AC) in Jira with collaboration with the business SMEs (Subject Matter Experts). The BA will ensure the Dev team and Test team have full understanding of the ACs of each user story. Additionally, the BA will provide the support to the agile team of the product's features and functionalities. The Business Analyst collaborates with other Digital disciplines and service providers including the Product team, Compliance representatives/QA, and vendor partners.

Key responsibilities are below.

• Creation of user stories and product bugs
• Creating and grooming ACs for all user stories
• Collaborating with the business SMEs to ensure each user story/bugs capture the customer's requirements
• Routing stories/defects for review and approval
• Demoing and explaining the system functionalities/ACs to the team
• Communicating with developers and testers by explaining and demonstrating the requirements (user story ACs) to ensure full understanding
• Collaborating with User Experience (UX) Designers

Education:

• Bachelor of Science degree in Information Management, Computer Science, Engineering, Technology Management, or relevant disciplines required

Prior Experience:

• 3+ years' business analyst experience contributing to IT projects
• Experience with/exposure to the software development life cycle
• Good documentation experience
• Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgement

Basic Qualifications:

• Knowledge of feature prioritization techniques
• Foundational knowledge and methods to identify, engage, and build empathy with their customers, and apply these methods to their daily work
• A curious and highly motivated self-starter who can work effectively across cross-functional teams and can independently drive progress toward completion with proper planning and management
• Experience using standard requirements business analysis techniques, including brainstorming, interviewing, requirements sessions, activity diagrams and use cases
• Passion for creating user-centric digital and interactive experiences
• Outstanding communication skills, both written and verbal
• Meticulous attention to detail
• Ability to produce and track multiple deliverables simultaneously
• Extensive experience with Jira and Microsoft Office (Word, Excel, Outlook)
• Manage cross team collaborative efforts
• Facilitation, negotiating, and presentation skills
• Experience working in ambiguous situations
• Willingness to work either informally or formally contributing on various-size teams of technologists, IT professionals or project managers using Agile, DevOps, and other approaches for iterative development
• Ability/desire to collaborate and work effectively in team settings, frequently in virtual teams with client partner and customer engagement responsibilities

Preferred Qualifications:

• Experience with Jira and Agile software practices
• Education in Life Science-related field of study
• Good understanding of Pfizer's Business Technology
• Strong analytics skills and knowledge about the biopharmaceutical industry

Required Aptitude:

• Quick to establish trust and respect
• Action oriented and energetic
• Resourceful and creative
• Persistent and determined
• Mature and cool under pressure
• Easily makes connections
• Reads situations quickly
• Commitment and follow through

Purpose

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!

Equal Employment Opportunity

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

Disability Inclusion

Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Information & Business Tech

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