Senior Commercial Account Manager

Company Description

If it’s iGaming, we know a thing or two. Our iGaming business is the digital arm of Light & Wonder. We are the world’s leading iGaming aggregation platform and content creation provider. The gaming industry is evolving at pace and there is a huge opportunity to continue to grow our leading position. Together with the wider Light & Wonder business we are uniquely positioned to transform the player experience, focused on being the world’s leading cross platform games company.

The Database Administration/Design focus specialises in planning computerized databases, including base definition, structure, documentation, long-range requirements, operational guidelines and protection. Ensures accuracy and completeness of data in master files and various support tools, such as base dictionaries.

Job Description

• Build and manage close relationships with the allocated B2B clients of the Light & Wonder iGaming business. The allocated clients will primarily be the top tier clients of L&W. The locations of the allocated clients will primarily be across the US , but may include other regions within the Americas
• Manage multiple B2B clients in a professional and organized manner with regular client review meetings, backlogs of client requirements, up-to-date client documentation etc.
• Ensure clients are optimizing L&W offering through close collaboration and assistance.
• Deliver client revenues in line with company forecasts.
• Develop new business initiatives with existing clients to extend revenues.
• Establish trust and relationship with key client influencers and decision makers.
• Work with clients to compile data and insights to access L&W product performance compared to competitors
• Liaise with the L&W Product and Development Teams as well as other internal departments to effectively respond to clients’ inquiries and concerns, and communicate feedback on client requirements, preferences and valued-adding features.
• Represent L&W and the Commercial Team within the wider Online Gambling industry with authority, know-how, and professionalism at all times.

Qualifications

• A minimum of 9 years of experience as an account/commercial manager or director across any relevant online (digital) industry and sector
• A minimum of 6 years of experience within a technology/digital business with a passion for the online gaming industry
• Experience supporting key accounts and a proven track record in growing an existing business portfolio, and achieving and exceeding established revenue targets
• A record of developing strong working relationships with executives, peers, and associates

Knowledge, Skills, & Abilities: 

• Excellent communication skills
• Ability to work independently and possess strong organizational and time management skills
• Proven competence in negotiating. A great deal of experience managing B2B clients and working under contractually agreed commercial terms
• Tech savvy, customer service oriented, professional, resourceful, patient and tactful in handling customer inquiries and negotiations
• Enthusiasm, leadership, and a strong work ethic necessary to succeed in a dynamic, fast-moving and results-oriented environment
• Proficient in MS Office (Word, Excel and PowerPoint).
• Experience drafting proposals and presenting to clients is ideal

Additional Information

Why would you enjoy working with us at Light & Wonder?

• Competitive benefits, an open and supportive environment as well as a modern and exciting workplace
• The opportunity to interact with global teams on a regular basis
• Tangible and genuine development - at Light & Wonder, you can take your career where you want it to go!

And if that’s not enough; you will get to enjoy a stunning work location and flexible working practices whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career.

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