Senior Commercial Strategy & Operations Manager

Who We Are 

In 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest growing and best places to work in the United States. Now a TELUS International company, with offices across the globe, we continue to partner with the world’s leading brands, such as Hilton, HBO, PepsiCo, Domino’s and more, to design, build, and transform their digital products and strategies. We’re looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients.

Location & Flexibility 

As a Senior Commercial Strategy & Operations Manager at Poatek, you are an integral part of our team. To help retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity in our São Paulo or Porto Alegre offices 

Our Team 

Our Commercial team (Business Development + Marketing) participates in every stage of the client lifecycle: from attracting prospective clients and submitting winning proposals to deepening relationships to unlock further partnership opportunities. Our Sales Operations team sits within the Commercial org, and plays a critical role in enabling our go-to market approach by ensuring we bring thoughtful, strategic advice and content to our client relationships. 

The Opportunity 

As a Senior Commercial Strategy & Operations Manager, you'll ensure WillowTree is consistently positioned to win new business across a variety of industries and ever-changing business markets. By collaborating with our VPs of Business Development, you'll drive the client proposal process from beginning to end, and ensure that WillowTree is creating world-class content that positions us to win new work. 

Responsibilities 

• Collaborate with our technical and creative teams to build and deliver thoughtful, outcomes-driven client presentations and proposals for new and current clients
• Translate your deep understanding of client needs and objectives (both stated and unexpected) into compelling reasons to partner with WillowTree 
• Lead the behind the scenes aspects of our pursuit strategy from ensuring collaboration to facilitating leadership reviews 
• Use business development materials (introduction decks, one-pagers, proposals, and RFP responses) to form a cohesive narrative and ensure our expertise is clear and approachable 
• Create energy and excitement in the proposal process by envisioning new products and solutions for our clients 
• Consistently manage and enhance our repository of client-facing materials (Case studies with quantified impact, sales intro decks, commonly asked RFI question responses)
• Provide a final layer of polish to printed proposals and ‘live pitch’ presentations using cutting-edge typography, long-form document formatting, and brand consistency 
• Gain exposure to document management, sales operations, varied stakeholder collaboration, contract/SOW creation, and negotiation 
• Use a user-centered approach and strategy to seek Fortune 500 clients that expand WillowTree's client portfolio 

Qualifications/Skills 

• An excellent business writer capable of translating themes into tight narratives with crisp and succinct copy 
• Sharp presentation creation skills (particularly in Keynote) 
• Professional proposal writing experience 
• Familiarity with digital products (ideally software development) 
• An empathetic listener and critical thinker that's not afraid to voice a differing opinion 
• Ability to be organized and structured while maintaining a high level of flexibility 
• Keen eye for detail and design 
• A creative problem-solver that's excited to brainstorm unique ideas 

Bonus Points 

• Prior experience in a digital agency or consultancy and/or B2B sales enablement 
• Knowledge of the mobile development market 
• Experience in the financial services, healthcare, hospitality/travel, and/or consumer goods industries 
• Experience with leading design tools (e.g., Figma; Adobe Creative Suite)

Why Poatek?What We Offer:

• Be part of an innovative consultancy with a human-centered and culture with opportunities for ownership and professional growth
• Competitive salary and benefits package (annual bonus)
• Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities)
• Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses,
• Flexible work hours and autonomy
• Voucher for health activities, food allowance, in-office snacks, drinks, and games

If you love IT as much as we do, we look forward to meeting you!

Equality is a principle here at Poatek. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

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