Senior Consultant - Healthcare AI and Digital Consulting

Senior Consultant - Healthcare AI and Digital Consulting
Infosys Consulting is seeking a skilled and experienced Senior Consultant with a strong focus on Intelligent Automation and deep experiences in Digital Consulting. This role requires a professional with a proven track record in healthcare business consulting, with AI and Automation or Digital Consulting / solutions implementation experiences in healthcare clients, to join our expanding healthcare practice.

About the Role:
Our AI / Digital team helps healthcare clients apply cutting edge technology and techniques to bring solutions to the payer and provider market sectors. You will support AI/Digital practice leaders on developing innovative AI / Digital solutions and service offerings, and you will bring that same approach to the way in which we advise our healthcare clients.

Responsibilities:
Consulting engagements delivery:
o Senior Consultant leads work tracks and small teams within larger consulting program / project delivery, supports offerings development, staff development, and overall success of the Healthcare practice
o Bring healthcare domain knowledge and experiences, in one or more of the following functional areas in the healthcare value chain: end to end claims process, contact center, utilization management and prior authorization, appeals and grievances
o Support leaders in proposal development and pursuits
o Help identify the use cases, provide level of effort estimations and assumptions for the implementation of Intelligent Automation solutions
Digital Strategy / Blueprint / Roadmap engagement delivery:
o Support consulting program/project leader in delivering digital consulting services to healthcare organizations, focusing on areas such as leading clients (with a consulting team) in the development of their digital strategy, blueprint and roadmap
o Analyze client's current state digital capabilities, identify opportunities for improvement, and develop innovative solutions to enhance stakeholder experiences and drive positive health outcomes
Digital / AI Solution Implementations:
o Active team member on executing solution implementations for digital or analytics / Generative AI solutions
o Work with internal and external stakeholders to understand business needs and develop a comprehensive implementation roadmap
o Lead team in the configuration and implementation of digital/AI capabilities, including addressing business/stakeholder readiness
o Work with clients to drive transformation programs enabled by intelligent automation capabilities including Robotic Process Automation (RPA), document understanding, optical character recognition (OCR), chatbots, process mining and machine learning.
o Work with clients to develop and optimize associated intelligent automation services including Centers of Excellence (CoEs), process assessments for automation, business case development, vendor identification and selection.
o Lead intelligent automation projects focused on assessing automation opportunities, building automation centers of excellence and implementing automation.

Basic Qualifications:
• Bachelor's degree and at least five years of progressive, post-baccalaureate work experience in a customer-facing role in a large consulting firm or in the industry.
• At least 5 years of experience leading teams of advisory services consultants in the delivery of intelligent automation services or Digital Consulting services, and the technology life cycle
• At least 5 years of healthcare domain experiences, strong understanding of the healthcare value chain, business functions
• Knowledge in one or more of the following functional areas in the healthcare value chain
• At least three years of experience in implementing intelligent automation projects including robotics, low code, OCR
• At least three years of experience with intelligent automation platforms including UiPath or Automation Anywhere or Blue Prism or Microsoft
• At least three years of experience in automation implementation using Agile methodologies or RPA methodologies.
• At least two years of experience working on Process and Task Mining capabilities (specifically UiPath Process Mining)
• Excellent written and verbal communication, presentation, client service and collaboration skills.
• Strong ability to solve problems, troubleshoot, analyze processes, map processes, and communicate effectively with senior business and IT stakeholders.
• Must be willing and able to travel up to 80%, (weekly travel) depending on client requirements.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:
• An MBA with an advanced degree or equivalent experience in healthcare, business, operations, information technology, analytics, etc.
• Strong client facing skills including presentations to senior leadership, advice and consult with clients.
• Demonstrated ability to coordinate, integrate and deliver digital, informatics and/or business intelligence projects.
• Understanding issues related to digital capabilities and data analysis in healthcare Provider / Payer industry.
• Familiarity with fundamental financial, performance, and quality measures used in the health care industry.
• Familiarity with statistics and advanced methods such as AI/Machine Learning preferred
• Experience in Strategy-to-Implementation programs related to Digital capabilities or Intelligent Automation programs, including cloud-based programs.
• Experience in process improvement and re-engineering using process mining technologies like Celonis.
• Experience with Agile, Scrum methodologies
Estimated annual compensation range for candidate based in New York, NY will be $93500 to $118500
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits :-
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off