Senior Conversation Designer, Google Maps, Geo

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of conversation design experience in product design or UX.
• Experience in designing and developing conversational experiences for chatbots, voice assistants, or other conversational interfaces.
• Include a portfolio , website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
  

Preferred qualifications:

• Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• 3 years of experience working in a complex, cross-functional organization.
  
• 2 years of experience leading design projects.

Experience with developing systems for large, complex platforms and multimodal experiences.

Experience working with Large Language Models (LLMs).

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google's Conversation Designers leverage their knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses.

As a Conversation Designer, you'll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You'll work on multiple projects simultaneously, deal with cross-functional stakeholders, and provide feedback and direction to design work. Design work will include understanding product requirements and user context, and you'll create flows, prompts, and multi-modal interaction patterns.

Geo's mission is to assist people everywhere as they navigate, explore, and get things done in the world. As part of this role, you'll identify conversation design opportunities across Geo, partner with your product and design team to build experiences and scalable systems, and define experiences beloved by people all over the world.

The Geo team is focused on building the most accurate, comprehensive, and useful maps for our users, through products like Maps, Earth, Street View, Google Maps Platform, and more. Every month, more than a billion people rely on Maps services to explore the world and navigate their daily lives.

The Geo team also enables developers to use the power of Google Maps platforms to enhance their apps and websites. As they plot a course for the future of mapping, they are solving complex computer science problems, designing beautiful and intuitive product experiences, and improving our understanding of the real world.

The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

• Develop sample dialogs, flow diagrams, and prototypes to communicate voice interactions and design ideas.
  
• Create detailed, comprehensive voice user interface (VUI) design specifications in collaboration with Engineering and others in User Experience.
  
• Evaluate usability and audio consistency of existing dialog flows and recommend design changes.
  
• Create guidelines, reference artifacts, and resources for third-party developers to assist in VUI design and prompt writing.
  
• Develop and advocate voice user interface design best practices and guidelines to ensure a consistent brand experience for users across Google.