Senior CRM Associate

Hungryroot is your personal grocer, powered by AI and the belief that food deeply impacts your daily life. You tell us a little about yourself, and we use proprietary predictive technology to deliver groceries and recipes that best suit your individual needs and goals. We also assist with meal planning and nutritional support, helping you save time, save money, shop sustainably, and eat what makes you feel your best.

We are a distributed team built on top talent from over 10 states across the U.S. While we have an office in NYC, we support employees creating “offices” wherever they are. We believe in fostering team connection and collaboration across all of our “offices” - so don’t expect to be online at 6 am to make a meeting if you’re on the West coast. Expect to attend regular team building events, and to be able to work from the beach every once in a while. Expect to be treated like an owner who cares about our common goal, not someone who has to clock in and out of work.

We’re looking for a CRM Associate to join our growing performance marketing team. In this role, you will be responsible for the creation and deployment of email campaigns, as well as the reporting and performance monitoring of those campaigns. Using your analytical skills and customer-focused mindset, you will work to surface opportunities for optimization and testing. The ideal candidate is highly organized and detailed, possesses intermediate Excel skills, and is eager and excited to learn and grow alongside our team. 

As our CRM Associate you will be joining the performance marketing team, reporting directly to our Director of CRM and working closely with our CRM Manager. You will also be partnering with the creative and brand marketing teams.

• Support the development and implementation of email campaigns
• Own and maintain the marketing email content calendar
• Identify opportunities for A/B testing and analyze results to provide recommendations for improvement 
• Partner with our copy and creative teams to brainstorm messaging concepts and tactics 
• Collaborate with other members of the team to translate strategic vision into tactical campaigns that drive key KPIs
• Own the weekly reporting on campaign performance 

• 3+ years in a marketing role, customer-facing role, or quantitative role
• Intermediate Excel skills; comfortable with vlookups, pivot tables, data visualization, etc.
• Basic knowledge of HTML / CSS
• Highly organized and detail-oriented
• Analytical and data-driven mindset
• Strong communication skills 
• Empathetic and customer-focused 
• Eager and willing to learn alongside a team dedicated to coaching and development
• Keen interest in developing quantitative and technical skills
• Experience with ESPs (Braze would be a plus) and/or basic knowledge of SQL, a plus

• Remote Work Optional: Work from home, work from our NYC office, work from anywhere, you decide!
• Competitive compensation + comprehensive Medical, Dental, and Vision benefits
• Unlimited vacation policy
• Monthly Hungryroot credit
• Universal paid parental leave
• 401k
• Commuter benefits 
• A working environment filled with passionate, happy, smart people!

#LI-REMOTE

Hungryroot is built on the values of being proactive, positive, and transparent in all that we do. Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace.

We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of race, religion, ethnicity, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability.