Senior Data Analyst

At Zowie we’re revolutionizing how businesses interact with their customers. We’re creating a future where AI Agents handle 100% of customer service interactions—delivering instant personalized and exceptional experiences.

We believe AI Agents represent the next major technological shift and Zowie is positioned to lead the charge. Leading consumer brands like True Classic Decathlon and InPost already trust our AI Agents to be on the front line of their customer care efforts handling millions of conversations monthly.

What you'll do:

💡 Create manage and maintain reporting dashboards in a BI tool

💡 Extract data from structured data sources

💡 Investigate gather knowledge and prepare business analyses with only general direction

💡 Conduct Discovery with cross-functional stakeholders to identify data and metrics they need to solve their business problems

💡 Lead projects end-to-end from discovery to activation and post-launch in collaboration with a cross-functional team

💡 Propose your own analytical goals and observations that will drive the results of the company

Ideally you'll bring with you:

• Strong experience with BI platforms (Thoughtspot PowerBI Tableau Looker QlikView)

• Familiarity with cloud data warehouses (Snowflake BigQuery Redshift)

• Advanced SQL knowledge for data extraction and transformation

• Strong communication skills and the ability to explain complex concepts to both technical and non-technical audiences

• Deep understanding of business metrics and performance drivers

• Strong ability to build relationships and collaborate across multiple teams

• Expertise in gathering and documenting business requirements

It will be awesome if you have:

• Sharp analytical thinking and problem-solving abilities

• Data Visualization Expertise - Advanced visualization techniques to create impactful intuitive dashboards

• Excitement to dig into our business processes to understand how data is generated

• Business savviness to connect data insights with company goals

• Understanding of dashboard performance optimization

• Experience with data transformation tools (preferably dbt)

12000 zł - 20000 zł a month

We are:

• Ambitious and innovative. We never settle. We always look for better ways of doing things.

• Like a sports team. We take ownership of our work and believe in personal accountability. At the same time we work together support each other and focus on winning as a team.

• Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.

• Growing fast. You’ll have a lot of autonomy and impact as we grow.