Senior Director - Business Development

Make a difference. Be happy. Grow your career.
The Senior Director - Business Development supports Nordic's Enterprise Technology Transformation business unit
as player/coach, managing a Business Development team and leading strategy, capture, and proposal development for new opportunities, service expansions, and large extensions.

The Senior Director - Business Development, ETT is:• Manager and advisor for a team of Business Development Leads• Adjudicator for opportunities, including value and priority to business and resource assignment• Responsible for confirming leads, understanding and communicating Nordic value propositions for each client, crafting solution proposals, and championing opportunities through contracting. • Primary leader and liaison between Client and Nordic stakeholders, including coordination between Business Line, Delivery, Finance, HR, IT, Legal, and other subject matter experts to develop proposed solutions. • Accountable for contributions to financial targets and win rates.• Not responsible for generating new clients or leads.

A member of the Business Development team may also:• Lead small engagements to develop transformation strategies and to demonstrate solutions to clients.• Work with clients and Nordic sales and solution developers to define innovative solutions and proposals.• Collaborate with strategic partners to grow practice offerings and associated revenue.
The Senior Director - Business Development will have the following key responsibilities, which include but are not limited to:

Leadership

• Collaborating with senior leaders on company strategy and overall business operations, while working directly with Managed Services senior leadership to develop, implement and oversee the strategic direction and vision for the Managed Services business unit, as well as Nordic's enterprise
• Demonstrating Nordic's maxims with enthusiasm, optimism, and courage
• Providing leadership to a team by setting priorities, managing expectations, managing daily work, providing feedback and coaching, discussing performance, etc.
• Completing regular team member check-ins, providing recommendations and best practices, and identifying potential concerns
• Providing leadership by aligning priorities and work efforts of team members to produce efficient and quality outcomes for clients and team members while maintaining the best interests of Nordic
• Developing the skills of the Managed Services team through coaching and 1:1 sessions to review personal and team performance
• Managing team output against operational objectives by maximizing efficiency and team productivity while participating in continuous learning opportunities
• Mentoring team members throughout Nordic in both formal and informal capacities to grow and teach next generation leaders
• Contributing to the success of Nordic's enterprise through involvement in cross-organizational initiatives

Business development

• Collaborating with sales to understand, qualify, and prioritize prospective clients and opportunities within the strategic vision for both Nordic and its Enterprise Technology Transformation business unit
• Shepherding pursuit teams from bid decision to final submission, developing the business case for pursuing opportunities and forecasting revenue and margin targets for delivery teams
• Executing small and large proposal submissions, matching services to client needs, partnering across departments for terms, packaging, and pricing, and negotiating contracts for shared success
• Researching healthcare-related topics, inclusive of product innovations and competitor research, and seeking professional development by attending seminars, tradeshows, and other pertinent events to help grow the business and stay abreast of industry developments
• Acting as industry expert and providing thought leadership through collaboration with marketing and presentations at various conferences and healthcare-related events to build avenues for customer engagement and strong Nordic brand recognition
• Collaborating with other Nordic departments on global sales and market expansion opportunities
• Working on business operations projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, as well as creating and adopting standards, workflows, and best practices designed to optimize operational and financial performance of the Enterprise Technology Transformation business unit

Team management

• Managing, mentoring and developing direct reports as they work to oversee teams who ensure client satisfaction and delivery excellence by partnering with internal consulting team members; assisting with development of leaders and key talent within the department
• Establishing and managing performance metrics for the Business Development team, working closely with other departments to ensure success in reaching goals
• Creating and adopting standards, workflows, and best practices designed to optimize operational and financial performance of the Managed Services business unit, including making decisions that impact profit & loss

Teamwork

• Fostering a team-oriented culture rooted in respect, high ethics and integrity, camaraderie, collaboration, and effective communication
• Effectively getting work done by creating a team and culture of empowerment and execution
• Building strong cross-functional teams to achieve success in shared goals, understanding that multiple perspectives and talents build stronger teams and results
• Collaborating with other members of the leadership team to ensure all Nordic departments and functions work together to ensure we effectively serve our client and consultant needs, always delivering on our Nordic maxims

Results Orientation

• Managing rapid growth in a high-performance, relationship-oriented culture
• Motivating others to achieve results by modeling strong ability to successfully execute
• Conveying a sense of urgency, acting quickly to seize opportunities and capitalize on trends, while changing tactics quickly in midstream to optimize results
• Driving results by setting compelling goals and aggressive schedules; translating these goals into actionable, quantitative plans and consistently meeting or exceeding goals