Senior Director, Physical Security

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We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Austin, Texas or San Francisco, CA 

About the role 

The Senior Director of Physical Security will develop and mature the physical security function at Cloudflare, including executive protection, corporate physical security, datacenter security, and ongoing monitoring of news and events which may impact Cloudflare’s operations or personnel.  Enhance the security program, ensuring regulatory compliance, optimizing access, and strengthening the enterprise security posture by implementing best-of-class, risk-appropriate, security technologies and processes. Work collaboratively with stakeholders, including Cloudflare executives, to develop security processes and implement protection for corporate locations, industry and corporate events, and personal residences.

What You’ll Do

Lead our Physical Security team in the identification, development, and deployment of security technologies and processes. Deploy comprehensive visibility technologies and alerting processes throughout Cloudflare’s corporate environments and data centers.    Develop, communicate, and implement executive protection for Cloudflare leadership.  Partner across the organization to maintain regulatory compliance for physical security across multiple countries and regions.  Track industry trends and emerging technologies to ensure the program remains innovative and effective.  Track current events and weather and measure impact to Cloudflare’s operations, sites, and personnel.  Develop key results and metrics and communicate them on a regular basis to all levels of Cloudflare leadership. Occasional travel (including international) may be needed or site evaluations.

Examples of desirable skills, knowledge and experience.

• Strong, proactive communication skills 
• Expertise creating physical security site plans for corporate locations, datacenters, and personal residences.
• Knowledge of contemporary security technologies
• Experience working with local, state, and federal law enforcement
• Ability to provide risk based guidance for corporate travel and events.
• Experience building and leading high-performing teams.
• Experience developing and complying with policies, standards, and processes. 
• Experience managing a global team in multiple time zones. 
• Ability to influence and motivate cross functional teams.
• Ability to develop multi-year plans, objectives and key results, key performance indicators and communicate all of the above to stakeholders at multiple levels.
• Ability to interact with company executives in a clear an concise manner, providing guidance and expertise in high-stress situations.
• Develop risk-appropriate Emergency Operations Plans.
• Lead and manage a team of security analysts and operators to ensure the effective operation of the GSOC.
• Provide guidance, mentorship, and support to team members, fostering a culture of excellence, collaboration, and continuous improvement
• Develop and implement staffing strategies, including recruitment, training, and performance management, to maintain a highly skilled and motivated team.
• Oversee 24/7 monitoring of security systems, including CCTV, access control, intrusion detection, and threat intelligence feeds