Senior Director, Strategic Initiatives

Nuvem United States

Company

Nuvem

Location

United States

Type

Full Time

Job Description

Description: The Senior Director of Strategic Initiatives will play a pivotal role in driving key programs and initiatives that align with Nuvem’s strategy. This role requires a strong leader, adept at facilitating cross-functional collaboration and implementing process improvements. The Sr. Director will report to the Chief Customer Officer to enhance the Customer organization’s effectiveness, deliver strategic priorities, and ensure successful execution of high impact initiatives. Key Responsibilities: • Oversee and execute major strategic projects, ensuring alignment with organizational objectives and timely delivery of outcomes. • Facilitate meetings and workshops to gather insights, build consensus, and drive forward the execution of key initiatives across departments. • Develop and implement process improvement strategies to enhance operational efficiency and effectiveness within the customer organization. • Create high quality presentations, playbooks, and other communication materials to articulate project updates, strategies, and best practices to stakeholders. • Collaborate with senior leaders and teams to identify project priorities, track progress, and resolve any obstacles to ensure successful completion of initiatives. • Analyze data and gather insights to inform decision making and contribute to continuous improvement efforts across strategic initiatives. • Function as a trusted advisor to the Customer Executive Leadership team, providing critical insights and recommendations based on comprehensive project analysis and stakeholder feedback. • Foster a collaborative and growth mindset-oriented culture that encourages teamwork, accountability, and recognition of achievements. “Nuvem provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, creed, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, military and/or veteran status, or any other basis prohibited by applicable state or federal law.”Requirements: • Bachelor’s degree • 10+ years of experience in strategic planning, project management, or program management, with a proven track record of successfully executing large-scale initiatives. • Strong facilitation and process improvement skills (Six Sigma, TQM certified) with experience leading cross functional teams in a fast-paced environment. • Advanced proficiency in developing presentations and playbooks that effectively communicate complex concepts and strategies to diverse audiences. Preferred Experience: • Experience working in a customer centric organization or industry with a deep understanding of customer experience strategies. • Familiarity with project management methodologies and tools • Excellent analytical skills with the ability to translate data into actionable insights. • Prior team management experience Working Conditions: • Position is virtual with some travel required (15-20%) • Fast-paced environment requires the ability to manage multiple priorities simultaneously. • Collaborative work with cross-functional teams across the organization
Apply Now

Date Posted

09/04/2025

Views

0

Back to Job Listings ❤️Add To Job List Company Info View Company Reviews
Neutral
Subjectivity Score: 0

Similar Jobs

Senior Exploit Developer - VulnCheck

Views in the last 30 days - 0

VulnCheck is a company that provides nextgeneration exploit and vulnerability intelligence solutions for enterprise government and product teams They ...

View Details

Senior Manager, Enterprise Architect - Customer & Consumer (Sales & Marketing) - Altria

Views in the last 30 days - 0

Help with your goals get help with student loan repayment assistance attend a conference or gain a new certification with professional development st...

View Details

Member of Technical Staff Atlas - Anchorage Digital

Views in the last 30 days - 0

Anchorage Digital promotes itself as a leading crypto platform for institutions emphasizing innovation security and growth opportunities The company h...

View Details

Account Manager QSR - Fetch

Views in the last 30 days - 0

Fetchs Rewards App has earned over 1 billion in rewards and 5 million fivestar reviews The company emphasizes innovation employee growth and strong cl...

View Details

Privacy Assurance Program Analyst - TrustArc

Views in the last 30 days - 0

This job posting outlines a Privacy Assurance Program Analyst role with responsibilities involving regulatory research program development and complia...

View Details

Staff Cloud Database Engineer - WeightWatchers

Views in the last 30 days - 0

WeightWatchers is a globally recognized digital health company focused on promoting healthy habits and innovative solutions through technology and cli...

View Details